{"id":10313,"date":"2025-02-18T15:35:16","date_gmt":"2025-02-18T15:35:16","guid":{"rendered":"https:\/\/ipsenglobal.com\/?post_type=knowledge-center&p=10313"},"modified":"2025-02-18T15:35:19","modified_gmt":"2025-02-18T15:35:19","slug":"quality-on-purpose-a-look-inside-the-ipsen-quality-control-department","status":"publish","type":"knowledge-center","link":"https:\/\/ipsenglobal.com\/de\/knowledge-center\/quality-on-purpose-a-look-inside-the-ipsen-quality-control-department\/","title":{"rendered":"Qualit\u00e4t mit Absicht - Ein Blick in die Ipsen-Qualit\u00e4tskontrollabteilung"},"content":{"rendered":"

Walt Wear, der Leiter der Qualit\u00e4tskontrolle bei Ipsen, k\u00fcmmert sich jeden Tag um den Kunden. \"Wir sind das Team, das die Anlagen zum ersten Mal in Betrieb nimmt\", erkl\u00e4rt Wear, \"ein Gro\u00dfteil der Arbeit unseres Teams \u00e4hnelt der Arbeit unseres Au\u00dfendienstteams. Unsere Aufgabe ist es, Probleme und Fehler zu finden und zu beheben, lange bevor die \u00d6fen \u00fcberhaupt in die Werkstatt des Kunden kommen.\"<\/p>\n\n\n\n

Vor siebzehn Jahren, nachdem er f\u00fcr einen Kunden gearbeitet hatte, der Ipsen-\u00d6fen betrieb, begann Wear seine Reise zu Ipsen als Qualit\u00e4tskontrolleur. In den ersten Monaten lernte er die Produkte und Verfahren von Ipsen kennen. \"In der Schule war ich immer der Typ, der sich zu den Werkstattkursen hingezogen f\u00fchlte. Mein erster Job war der eines Wartungstechnikers in einem lebensmittelverarbeitenden Betrieb. Ich war schon immer in diesem Bereich t\u00e4tig.\"<\/p>\n\n\n\n

Nachdem er einige Jahre bei Ipsen gearbeitet hatte, um mit den wachsenden Anforderungen Schritt zu halten, fand Wear M\u00f6glichkeiten, in der Belegschaft aufzusteigen. Er wurde zum Supervisor bef\u00f6rdert und 2012 in seine jetzige Position, wo er ein Team von sechs Technikern im Ipsen Exzellenzzentrum f\u00fcr Vakuumtechnologie<\/a> im Cherry Valley.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Fangen und Freilassen<\/h3>\n\n\n\n
\n
\n

\u00d6fen sind unglaublich komplexe Maschinen, mit denen t\u00e4glich Millionen von Pr\u00e4zisionsteilen f\u00fcr Tausende von Unternehmen in Dutzenden von Branchen verarbeitet werden. Bevor Ipsen einen Ofen ausliefert, muss jeder einzelne Draht, jede Schraube und jedes Ventil gepr\u00fcft und getestet werden, um sicherzustellen, dass die Anpassungen des Kunden den Spezifikationen entsprechen. Bei der ersten Inspektion dieser Systeme, die aus Tausenden von Teilen bestehen, \"entdecken wir vielleicht 30 Punkte, die wir pro Ofen beheben m\u00fcssen\", so Wear. Indem Ipsen Probleme w\u00e4hrend der Qualit\u00e4tspr\u00fcfung aufdeckt, stellt das Unternehmen sicher, dass die Kunden ihre \u00d6fen mit gr\u00f6\u00dferer Wahrscheinlichkeit sofort nach der Installation in Betrieb nehmen k\u00f6nnen. \"Gr\u00fcndliche Qualit\u00e4tsinspektionen sorgen daf\u00fcr, dass Ipsen einen ausgezeichneten Ruf bei unseren Kunden genie\u00dft\", so Wear.<\/p>\n\n\n\n

Ob es sich um die \u00dcberpr\u00fcfung von Komponenten handelt, die vom Lieferanten geliefert wurden, um das Aufsp\u00fcren gekreuzter Dr\u00e4hte oder um die Inventarisierung der vom Kunden gew\u00fcnschten Erweiterungen - die Probleme, auf die das Team st\u00f6\u00dft, k\u00f6nnen unterschiedlich komplex sein. \"Wenn mein Team das Problem in f\u00fcnf Minuten oder weniger l\u00f6sen kann, k\u00fcmmern wir uns darum. Ein falsch beschriftetes Kabel, ein kleines Schalterproblem, ein einfacher Montagefehler. Die meisten Probleme werden der Montage oder der Technik gemeldet, je nachdem, was zu tun ist. \"Aber in den seltenen F\u00e4llen, in denen wir auf einen echten Knackpunkt sto\u00dfen, k\u00f6nnen wir alle Beteiligten einbeziehen\", erkl\u00e4rt Wear.<\/p>\n\n\n\n

Das ist der Vorteil, wenn Probleme erkannt werden, bevor der endg\u00fcltige Ofen die Versandrampe von Ipsen verl\u00e4sst - die M\u00f6glichkeit, einen Ofen mit den urspr\u00fcnglichen Konstrukteuren, dem Montagepersonal und den Ingenieuren zu \u00fcberpr\u00fcfen. Durch die Zusammenarbeit mit dem Konstruktionsteam, die \u00dcberpr\u00fcfung von Problemen mit dem Montageteam oder die Kommunikation mit dem Au\u00dfendienstteam kann die Qualit\u00e4tsabteilung Trends erkennen und Probleme beheben, w\u00e4hrend der Ofen im Haus bleibt.<\/p>\n\n\n\n

\"Die Qualit\u00e4tskontrolle ist ein sehr wichtiger Prozess. Aufgrund unserer Arbeit sind wir zuversichtlich, dass die Kunden das bekommen, was sie bestellt haben\", so Wear.<\/p>\n<\/div>\n\n\n\n

\n
\"Ipsen<\/figure>\n\n\n\n
\"Ipsen<\/figure>\n\n\n\n
\"Ipsen<\/figure>\n<\/div>\n<\/div>\n\n\n\n

Effiziente Lieferung von Qualit\u00e4t<\/h3>\n\n\n\n

Die Ipsen-Verkaufsteams koordinieren die Lieferzeiten f\u00fcr die \u00d6fen, einschlie\u00dflich eines festgelegten Zeitrahmens f\u00fcr die Qualit\u00e4tspr\u00fcfung. \"Wir haben f\u00fcr jeden Ofen eine Checkliste, die ausgedruckt etwa drei\u00dfig Seiten lang ist\", erkl\u00e4rt Wear. \"Jeder Punkt gibt dem Techniker eine Aufgabe vor, und er wird gebeten, die Checkliste zu unterschreiben und zu datieren, wenn die Aufgabe die Inspektion bestanden hat.\"<\/p>\n\n\n\n

Die Komplexit\u00e4t und Gr\u00f6\u00dfe des Ofens bestimmt, wie viel Zeit die Qualit\u00e4tsabteilung f\u00fcr die Pr\u00fcfung und Freigabe eines Ofens ben\u00f6tigt. Dieser Zeitrahmen kann bei einem Standardofen nur etwa eine Woche betragen, aber wenn die Kunden Optionen und nicht standardisierte Spezifikationen hinzuf\u00fcgen, kann sich diese Zeit f\u00fcr die Qualit\u00e4t erheblich verl\u00e4ngern. F\u00fcr einen TITAN H6, der nach Standardspezifikationen verkauft wird, sind beispielsweise 50 Stunden Inspektionszeit veranschlagt. Bei einem k\u00fcrzlich verkauften Vertikalofen, der fast drei Stockwerke hoch und sehr individuell war, wurden jedoch 400 Stunden f\u00fcr die Inspektion veranschlagt, und wir haben jede Minute davon genutzt\", erinnert sich Wear.<\/p>\n\n\n\n

Gl\u00fccklicherweise kann die Qualit\u00e4tsabteilung fr\u00fchzeitig mit der Installation und \u00dcberpr\u00fcfung von \u00d6fen beginnen. \"Selten beginnen wir mit einem 'kompletten' Ofen. Meistens kommen wir ins Spiel, noch bevor einige Komponenten eingetroffen sind. Wenn z. B. die Molybd\u00e4ngeh\u00e4nge noch nicht geliefert wurden, k\u00f6nnen wir noch eine ganze Reihe von Arbeiten durchf\u00fchren, bevor der Ofen \u00fcberhaupt aufgeheizt wird. Sobald die restlichen Teile geliefert und installiert sind, k\u00f6nnen wir unsere Tests abschlie\u00dfen\", so Wear.<\/p>\n\n\n\n

Die Qualit\u00e4tsabteilung kann auch sicherstellen, dass die Kunden einen Ofen erhalten, der die strengen AMS2750-Normen erf\u00fcllt. Der Kunde kann eine Untersuchung der Temperaturgleichm\u00e4\u00dfigkeit beantragen, die in den Prozess der Endkontrolle einbezogen wird.<\/p>\n\n\n\n

\"Ich liebe den Probleml\u00f6sungsaspekt dieser Arbeit\", erkl\u00e4rte Wear. \"Wenn es etwas gibt, das wirklich seltsam ist, dann k\u00f6nnen wir alle zusammenbringen und die Denkfabrik in Gang setzen. Wir fangen mit den einfachen Dingen an, schlie\u00dfen diese aus und machen so lange weiter, bis wir die Ursache des Problems gefunden haben. Am Ende erh\u00e4lt unser Kunde durch unsere Arbeit ein besseres Produkt.\"<\/p>","protected":false},"excerpt":{"rendered":"

Walt Wear, der Leiter der Qualit\u00e4tskontrolle bei Ipsen, k\u00fcmmert sich jeden Tag um den Kunden. \"Wir sind das Team, das die Ger\u00e4te zum ersten Mal in Betrieb nehmen darf\", sagt Wear<\/p>","protected":false},"author":7,"featured_media":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"_tec_requires_first_save":true,"_searchwp_excluded":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","_ecp_custom_2":"","footnotes":""},"categories":[558,220],"tags":[],"class_list":["post-10313","knowledge-center","type-knowledge-center","status-publish","hentry","category-blog-post","category-meet-our-team"],"acf":[],"yoast_head":"\nA 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