{"id":11243,"date":"2025-05-21T18:46:00","date_gmt":"2025-05-21T18:46:00","guid":{"rendered":"https:\/\/ipsenglobal.com\/?post_type=knowledge-center&p=11243"},"modified":"2025-05-21T18:46:03","modified_gmt":"2025-05-21T18:46:03","slug":"inside-look-ipsen-service-hub-qa","status":"publish","type":"knowledge-center","link":"https:\/\/ipsenglobal.com\/de\/knowledge-center\/inside-look-ipsen-service-hub-qa\/","title":{"rendered":"Blick ins Innere: Ipsen Service HUB Q&A"},"content":{"rendered":"
\n
\n

Lu Chouraki<\/strong>Ipsen's Field Service Manager, hat eine zentrale Rolle bei der Gestaltung der Ipsen Dienstleistung HUB-Programm<\/a> - eine Initiative, die zus\u00e4tzliche Service-Ressourcen in Gebieten der USA mit einer hohen Konzentration von Ipsen-Kunden bereitstellt. Mit sieben aktiven Service-HUBs, die mehr als 350 Kunden im ganzen Land betreuen, hat das Programm bereits eine messbare Wirkung erzielt. Chouraki erl\u00e4uterte die Vision, die hinter dem Service-HUB-Konzept steht, und erkl\u00e4rte, wie es ein Serviceteam st\u00e4rkt, das in der Branche bereits f\u00fchrend ist.<\/p>\n<\/div>\n\n\n\n

\n
\"Lu<\/figure>\n<\/div>\n<\/div>\n\n\n\n
\n\n\n\n

Als Sie \u00fcber das HUB-Servicekonzept sprachen, was hat Sie an diesem Programm am meisten gereizt?<\/h4>\n\n\n\n

Wir suchten nach M\u00f6glichkeiten, unsere Kunden proaktiver zu bedienen und gleichzeitig unseren Au\u00dfendiensttechnikern eine Alternative zu den h\u00e4ufigen Fernreisen zu bieten. <\/p>\n\n\n\n

Welche unerwarteten Vorteile oder Schwierigkeiten sind Ihnen bei der Einf\u00fchrung des HUB-Programms aufgefallen?<\/h4>\n\n\n\n

Wir konnten sofort feststellen, dass wir besser auf unsere Servicekunden reagieren und die unmittelbaren Bed\u00fcrfnisse unserer Kunden viel schneller erf\u00fcllen konnten. Der Aufbau von Service-HUBs erm\u00f6glichte es uns, Servicetechniker vor Ort zu haben, die in der Lage waren, eine Beziehung zu einer regionalen Gruppe von Kunden aufzubauen. Wir konnten aber auch erkennen, dass wir unser Team von Au\u00dfendiensttechnikern vergr\u00f6\u00dfern mussten. Bessere Reaktionszeiten f\u00fchrten zu einer steigenden Nachfrage nach unserem Service.<\/p>\n\n\n\n

Welches Kundenfeedback haben Sie bei der Einf\u00fchrung der Service-HUBs erhalten?<\/h4>\n\n\n\n

Die Kunden reagierten schnell und sehr positiv. Es schien, als w\u00fcrden wir ihnen etwas geben, das sie wollten und brauchten.<\/p>\n\n\n\n

Wie hat sich die Einf\u00fchrung neuer Dienstleistungs-HUBs aufgrund der Erfahrungen mit den ersten HUBs ver\u00e4ndert?<\/h4>\n\n\n\n

Die Ipsen Customer Service (ICS)-Gruppe und das HUB-Programm waren in der Lage, einige unserer internen Verfahren zu \u00e4ndern, um eine bessere Zusammenarbeit zu erm\u00f6glichen. Die regionalen Servicemanagement-Teams von Ipsen beaufsichtigen nun sowohl die traditionellen Au\u00dfendiensttechniker als auch die HUB-Au\u00dfendiensttechniker.<\/p>\n\n\n\n

Was sind die Hauptindikatoren daf\u00fcr, dass das Ipsen Service HUB Programm ein Erfolg f\u00fcr Ipsen sein wird?<\/h4>\n\n\n\n

Einer der Gr\u00fcnde, warum Ipsen der Branchenf\u00fchrer bei Vakuum\u00f6fen ist, liegt im guten Ruf des Ipsen Service Teams. Der Ipsen-Service ist ein zus\u00e4tzlicher Vorteil f\u00fcr Kunden, die einen Ipsen-Ofen kaufen. Kunden investieren in Ipsen-\u00d6fen, weil sie wollen und brauchen, dass ihre Ger\u00e4te gut funktionieren. Die schnelle Reaktion, die die Kunden von einem Ipsen-Service-HUB erfahren werden, wird es uns erm\u00f6glichen, mehr Servicevertr\u00e4ge abzuschlie\u00dfen und auf mehr Notrufe zu reagieren. Das neue Servicemodell wird das Vertrauen und die Qualit\u00e4t hinter der Marke Ipsen st\u00e4rken.<\/p>\n\n\n\n

Wie wird sich das neue Ipsen Service HUB-Programm auf den derzeitigen Ipsen-Kundendienst auswirken?<\/h4>\n\n\n\n

Das Hinzuf\u00fcgen eines Ipsen-Service-HUBs in einer Region f\u00fcr schnelle Reaktionszeiten und planm\u00e4\u00dfige Wartungsprogramme wird es unserem traditionellen ICS-Team erm\u00f6glichen, sich auf l\u00e4ngere Projekte wie Ofeninstallationen und Nachr\u00fcstungen zu konzentrieren. Und wir werden eine h\u00f6here Arbeitszufriedenheit bei unseren Teammitgliedern feststellen - die Techniker werden gut positioniert sein, um in einem HUB in der N\u00e4he ihres Wohnorts zu arbeiten, oder, wenn der Techniker es vorzieht zu reisen, bleibt die M\u00f6glichkeit, mit unserem traditionellen ICS fortzufahren, ebenfalls eine Option.<\/p>\n\n\n\n

Letztendlich ist es unser Ziel, den Kundenservice zu einem makellosen Erlebnis zu machen. Unsere Service-HUBs werden uns helfen, engere Beziehungen zu unseren Kunden aufzubauen und ihr Vertrauen zu gewinnen, wenn sie sich f\u00fcr die Wartung ihrer Ger\u00e4te an uns wenden.<\/p>\n\n\n\n

Wie geht es weiter mit dem Ipsen Service HUB Programm?<\/h4>\n\n\n\n

Unser Ziel ist es, im Laufe des Jahres 2025 vier weitere HUBs einzurichten und bis 2026 voll funktionsf\u00e4hig zu sein.<\/p>","protected":false},"excerpt":{"rendered":"

Lu Chouraki, Field Service Manager bei Ipsen, hat eine zentrale Rolle bei der Gestaltung des Ipsen Service HUB-Programms gespielt - einer Initiative, die zus\u00e4tzliche Service-Ressourcen f\u00fcr Bereiche des Unternehmens bereitstellt.<\/p>","protected":false},"author":7,"featured_media":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"_tec_requires_first_save":true,"_searchwp_excluded":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","_ecp_custom_2":"","footnotes":""},"categories":[220],"tags":[],"class_list":["post-11243","knowledge-center","type-knowledge-center","status-publish","hentry","category-meet-our-team"],"acf":[],"yoast_head":"\nInside Look: Ipsen Service HUB Q&A - Ipsen Global<\/title>\n<meta name=\"description\" content=\"Discover how Ipsen\u2019s Service HUB Program improves response times, builds local relationships, and enhances customer support.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ipsenglobal.com\/de\/knowledge-center\/inside-look-ipsen-service-hub-qa\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Inside Look: Ipsen Service HUB Q&A - Ipsen Global\" \/>\n<meta property=\"og:description\" content=\"Discover how Ipsen\u2019s Service HUB Program improves response times, builds local relationships, and enhances customer support.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ipsenglobal.com\/de\/knowledge-center\/inside-look-ipsen-service-hub-qa\/\" \/>\n<meta property=\"og:site_name\" content=\"Ipsen Global\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/IpsenUSA\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-21T18:46:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2025\/04\/Lu_Chouraki_suit.avif\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ipsenusa\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"3\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"TechArticle\",\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/inside-look-ipsen-service-hub-qa\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/inside-look-ipsen-service-hub-qa\\\/\"},\"author\":{\"name\":\"Courtney Kerch\",\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#\\\/schema\\\/person\\\/8fb2c2ce715f8b2c86dd1ab9f3021543\"},\"headline\":\"Inside Look: Ipsen Service HUB Q&A\",\"datePublished\":\"2025-05-21T18:46:00+00:00\",\"dateModified\":\"2025-05-21T18:46:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/inside-look-ipsen-service-hub-qa\\\/\"},\"wordCount\":605,\"publisher\":{\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/inside-look-ipsen-service-hub-qa\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ipsenglobal.com\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/Lu_Chouraki_suit.avif\",\"articleSection\":[\"Meet our Team\"],\"inLanguage\":\"de\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/inside-look-ipsen-service-hub-qa\\\/\",\"url\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/inside-look-ipsen-service-hub-qa\\\/\",\"name\":\"Inside Look: Ipsen Service HUB Q&A - Ipsen Global\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/inside-look-ipsen-service-hub-qa\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/inside-look-ipsen-service-hub-qa\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ipsenglobal.com\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/Lu_Chouraki_suit.avif\",\"datePublished\":\"2025-05-21T18:46:00+00:00\",\"dateModified\":\"2025-05-21T18:46:03+00:00\",\"description\":\"Discover how Ipsen\u2019s Service HUB Program improves response times, builds local relationships, and enhances customer support.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/inside-look-ipsen-service-hub-qa\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/inside-look-ipsen-service-hub-qa\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/inside-look-ipsen-service-hub-qa\\\/#primaryimage\",\"url\":\"https:\\\/\\\/ipsenglobal.com\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/Lu_Chouraki_suit.avif\",\"contentUrl\":\"https:\\\/\\\/ipsenglobal.com\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/Lu_Chouraki_suit.avif\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/inside-look-ipsen-service-hub-qa\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/ipsenglobal.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Knowledge Center\",\"item\":\"https:\\\/\\\/dipsen.wpengine.com\\\/knowledge-center\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Inside Look: Ipsen Service HUB Q&A\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#website\",\"url\":\"https:\\\/\\\/dipsen.wpengine.com\\\/\",\"name\":\"Ipsen Global\",\"description\":\"Strengthening Innovation Worldwide\",\"publisher\":{\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/dipsen.wpengine.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#organization\",\"name\":\"Ipsen\",\"url\":\"https:\\\/\\\/dipsen.wpengine.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/ipsenglobal.com\\\/wp-content\\\/uploads\\\/2022\\\/10\\\/Ipsen-Pantone186C_Large_W_White.jpg\",\"contentUrl\":\"https:\\\/\\\/ipsenglobal.com\\\/wp-content\\\/uploads\\\/2022\\\/10\\\/Ipsen-Pantone186C_Large_W_White.jpg\",\"width\":1090,\"height\":545,\"caption\":\"Ipsen\"},\"image\":{\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/IpsenUSA\",\"https:\\\/\\\/x.com\\\/ipsenusa\",\"https:\\\/\\\/www.instagram.com\\\/ipsenusa\\\/\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/ipsenvideos\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#\\\/schema\\\/person\\\/8fb2c2ce715f8b2c86dd1ab9f3021543\",\"name\":\"Courtney Kerch\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/046e31caea38a69059edfb28090efb5f0af1696fd41381c07821ac786e7ff9c9?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/046e31caea38a69059edfb28090efb5f0af1696fd41381c07821ac786e7ff9c9?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/046e31caea38a69059edfb28090efb5f0af1696fd41381c07821ac786e7ff9c9?s=96&d=mm&r=g\",\"caption\":\"Courtney Kerch\"},\"url\":\"https:\\\/\\\/ipsenglobal.com\\\/de\\\/author\\\/ckerch\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Blick ins Innere: Ipsen Service HUB Fragen und Antworten - Ipsen Global","description":"Entdecken Sie, wie das Service-HUB-Programm von Ipsen die Reaktionszeiten verbessert, lokale Beziehungen aufbaut und den Kundensupport verbessert.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ipsenglobal.com\/de\/knowledge-center\/inside-look-ipsen-service-hub-qa\/","og_locale":"de_DE","og_type":"article","og_title":"Inside Look: Ipsen Service HUB Q&A - Ipsen Global","og_description":"Discover how Ipsen\u2019s Service HUB Program improves response times, builds local relationships, and enhances customer support.","og_url":"https:\/\/ipsenglobal.com\/de\/knowledge-center\/inside-look-ipsen-service-hub-qa\/","og_site_name":"Ipsen Global","article_publisher":"https:\/\/www.facebook.com\/IpsenUSA","article_modified_time":"2025-05-21T18:46:03+00:00","og_image":[{"width":600,"height":600,"url":"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2025\/04\/Lu_Chouraki_suit.avif","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@ipsenusa","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"3\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"TechArticle","@id":"https:\/\/ipsenglobal.com\/knowledge-center\/inside-look-ipsen-service-hub-qa\/#article","isPartOf":{"@id":"https:\/\/ipsenglobal.com\/knowledge-center\/inside-look-ipsen-service-hub-qa\/"},"author":{"name":"Courtney Kerch","@id":"https:\/\/dipsen.wpengine.com\/#\/schema\/person\/8fb2c2ce715f8b2c86dd1ab9f3021543"},"headline":"Inside Look: Ipsen Service HUB Q&A","datePublished":"2025-05-21T18:46:00+00:00","dateModified":"2025-05-21T18:46:03+00:00","mainEntityOfPage":{"@id":"https:\/\/ipsenglobal.com\/knowledge-center\/inside-look-ipsen-service-hub-qa\/"},"wordCount":605,"publisher":{"@id":"https:\/\/dipsen.wpengine.com\/#organization"},"image":{"@id":"https:\/\/ipsenglobal.com\/knowledge-center\/inside-look-ipsen-service-hub-qa\/#primaryimage"},"thumbnailUrl":"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2025\/04\/Lu_Chouraki_suit.avif","articleSection":["Meet our Team"],"inLanguage":"de"},{"@type":"WebPage","@id":"https:\/\/ipsenglobal.com\/knowledge-center\/inside-look-ipsen-service-hub-qa\/","url":"https:\/\/ipsenglobal.com\/knowledge-center\/inside-look-ipsen-service-hub-qa\/","name":"Blick ins Innere: Ipsen Service HUB Fragen und Antworten - Ipsen Global","isPartOf":{"@id":"https:\/\/dipsen.wpengine.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ipsenglobal.com\/knowledge-center\/inside-look-ipsen-service-hub-qa\/#primaryimage"},"image":{"@id":"https:\/\/ipsenglobal.com\/knowledge-center\/inside-look-ipsen-service-hub-qa\/#primaryimage"},"thumbnailUrl":"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2025\/04\/Lu_Chouraki_suit.avif","datePublished":"2025-05-21T18:46:00+00:00","dateModified":"2025-05-21T18:46:03+00:00","description":"Entdecken Sie, wie das Service-HUB-Programm von Ipsen die Reaktionszeiten verbessert, lokale Beziehungen aufbaut und den Kundensupport verbessert.","breadcrumb":{"@id":"https:\/\/ipsenglobal.com\/knowledge-center\/inside-look-ipsen-service-hub-qa\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ipsenglobal.com\/knowledge-center\/inside-look-ipsen-service-hub-qa\/"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/ipsenglobal.com\/knowledge-center\/inside-look-ipsen-service-hub-qa\/#primaryimage","url":"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2025\/04\/Lu_Chouraki_suit.avif","contentUrl":"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2025\/04\/Lu_Chouraki_suit.avif"},{"@type":"BreadcrumbList","@id":"https:\/\/ipsenglobal.com\/knowledge-center\/inside-look-ipsen-service-hub-qa\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ipsenglobal.com\/"},{"@type":"ListItem","position":2,"name":"Knowledge Center","item":"https:\/\/dipsen.wpengine.com\/knowledge-center\/"},{"@type":"ListItem","position":3,"name":"Inside Look: Ipsen Service HUB Q&A"}]},{"@type":"WebSite","@id":"https:\/\/dipsen.wpengine.com\/#website","url":"https:\/\/dipsen.wpengine.com\/","name":"Ipsen Global","description":"St\u00e4rkung der Innovation weltweit","publisher":{"@id":"https:\/\/dipsen.wpengine.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/dipsen.wpengine.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/dipsen.wpengine.com\/#organization","name":"Ipsen","url":"https:\/\/dipsen.wpengine.com\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/dipsen.wpengine.com\/#\/schema\/logo\/image\/","url":"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2022\/10\/Ipsen-Pantone186C_Large_W_White.jpg","contentUrl":"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2022\/10\/Ipsen-Pantone186C_Large_W_White.jpg","width":1090,"height":545,"caption":"Ipsen"},"image":{"@id":"https:\/\/dipsen.wpengine.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/IpsenUSA","https:\/\/x.com\/ipsenusa","https:\/\/www.instagram.com\/ipsenusa\/","https:\/\/www.youtube.com\/user\/ipsenvideos"]},{"@type":"Person","@id":"https:\/\/dipsen.wpengine.com\/#\/schema\/person\/8fb2c2ce715f8b2c86dd1ab9f3021543","name":"Courtney Kerch","image":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/secure.gravatar.com\/avatar\/046e31caea38a69059edfb28090efb5f0af1696fd41381c07821ac786e7ff9c9?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/046e31caea38a69059edfb28090efb5f0af1696fd41381c07821ac786e7ff9c9?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/046e31caea38a69059edfb28090efb5f0af1696fd41381c07821ac786e7ff9c9?s=96&d=mm&r=g","caption":"Courtney Kerch"},"url":"https:\/\/ipsenglobal.com\/de\/author\/ckerch\/"}]}},"taxonomy_info":{"category":[{"value":220,"label":"Meet our Team"}]},"featured_image_src_large":false,"author_info":{"display_name":"Courtney Kerch","author_link":"https:\/\/ipsenglobal.com\/de\/author\/ckerch\/"},"comment_info":"","_links":{"self":[{"href":"https:\/\/ipsenglobal.com\/de\/wp-json\/wp\/v2\/knowledge-center\/11243","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ipsenglobal.com\/de\/wp-json\/wp\/v2\/knowledge-center"}],"about":[{"href":"https:\/\/ipsenglobal.com\/de\/wp-json\/wp\/v2\/types\/knowledge-center"}],"author":[{"embeddable":true,"href":"https:\/\/ipsenglobal.com\/de\/wp-json\/wp\/v2\/users\/7"}],"version-history":[{"count":11,"href":"https:\/\/ipsenglobal.com\/de\/wp-json\/wp\/v2\/knowledge-center\/11243\/revisions"}],"predecessor-version":[{"id":11519,"href":"https:\/\/ipsenglobal.com\/de\/wp-json\/wp\/v2\/knowledge-center\/11243\/revisions\/11519"}],"wp:attachment":[{"href":"https:\/\/ipsenglobal.com\/de\/wp-json\/wp\/v2\/media?parent=11243"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ipsenglobal.com\/de\/wp-json\/wp\/v2\/categories?post=11243"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ipsenglobal.com\/de\/wp-json\/wp\/v2\/tags?post=11243"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}