{"id":16355,"date":"2026-09-08T18:37:25","date_gmt":"2026-09-08T18:37:25","guid":{"rendered":"https:\/\/ipsenglobal.com\/?post_type=knowledge-center&#038;p=16355"},"modified":"2026-09-09T13:18:24","modified_gmt":"2026-09-09T13:18:24","slug":"building-icon-how-ipsen-reimagined-vacuum-furnace-controls-from-the-ground-up","status":"publish","type":"knowledge-center","link":"https:\/\/ipsenglobal.com\/de\/knowledge-center\/building-icon-how-ipsen-reimagined-vacuum-furnace-controls-from-the-ground-up\/","title":{"rendered":"Entwicklung von ICON: Wie Ipsen die Steuerung von Vakuum\u00f6fen von Grund auf neu konzipiert hat"},"content":{"rendered":"<style>.kb-row-layout-id16355_065e25-01 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id16355_065e25-01 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id16355_065e25-01 > .kt-row-column-wrap{column-gap:0px;row-gap:var(--global-kb-gap-none, 0rem );grid-template-columns:minmax(0, calc(20% - ((0px * 2 )\/3)))minmax(0, calc(20% - ((0px * 2 )\/3)))minmax(0, calc(60% - ((0px * 2 )\/3)));}.kb-row-layout-id16355_065e25-01 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id16355_065e25-01 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}}@media all and (max-width: 1024px){.kb-row-layout-id16355_065e25-01 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 1fr) minmax(0, 2fr);}}@media all and (max-width: 767px){.kb-row-layout-id16355_065e25-01 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id16355_065e25-01 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id16355_065e25-01 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-3-columns kt-row-layout-right-half kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column16355_053561-32 > .kt-inside-inner-col{display:flex;}.kadence-column16355_053561-32 > .kt-inside-inner-col,.kadence-column16355_053561-32 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column16355_053561-32 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column16355_053561-32 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}.kadence-column16355_053561-32 > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column16355_053561-32 > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column16355_053561-32 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column16355_053561-32{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column16355_053561-32{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column16355_053561-32 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column16355_053561-32 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column16355_053561-32{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column16355_053561-32{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column16355_053561-32{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column16355_053561-32 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column16355_053561-32 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column16355_053561-32{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column16355_053561-32{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column16355_053561-32 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column16355_053561-32 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column16355_053561-32\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading16355_14665e-02, .wp-block-kadence-advancedheading.kt-adv-heading16355_14665e-02[data-kb-block=\"kb-adv-heading16355_14665e-02\"]{font-size:20px;font-style:normal;letter-spacing:3px;}.wp-block-kadence-advancedheading.kt-adv-heading16355_14665e-02 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16355_14665e-02[data-kb-block=\"kb-adv-heading16355_14665e-02\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16355_14665e-02 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16355_14665e-02[data-kb-block=\"kb-adv-heading16355_14665e-02\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading16355_14665e-02 wp-block-kadence-advancedheading has-red-color has-text-color\" data-kb-block=\"kb-adv-heading16355_14665e-02\">BLOG POST<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column16355_c9719f-2b > .kt-inside-inner-col{display:flex;}.kadence-column16355_c9719f-2b > .kt-inside-inner-col,.kadence-column16355_c9719f-2b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column16355_c9719f-2b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column16355_c9719f-2b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column16355_c9719f-2b > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column16355_c9719f-2b{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column16355_c9719f-2b{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column16355_c9719f-2b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column16355_c9719f-2b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column16355_c9719f-2b{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column16355_c9719f-2b{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column16355_c9719f-2b{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column16355_c9719f-2b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column16355_c9719f-2b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column16355_c9719f-2b{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column16355_c9719f-2b{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column16355_c9719f-2b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column16355_c9719f-2b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column16355_c9719f-2b\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading16355_cdc394-d6, .wp-block-kadence-advancedheading.kt-adv-heading16355_cdc394-d6[data-kb-block=\"kb-adv-heading16355_cdc394-d6\"]{padding-top:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);padding-left:var(--global-kb-spacing-xs, 1rem);font-size:20px;font-style:normal;border-left:2px solid #dd1539;}.wp-block-kadence-advancedheading.kt-adv-heading16355_cdc394-d6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16355_cdc394-d6[data-kb-block=\"kb-adv-heading16355_cdc394-d6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16355_cdc394-d6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16355_cdc394-d6[data-kb-block=\"kb-adv-heading16355_cdc394-d6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading16355_cdc394-d6, .wp-block-kadence-advancedheading.kt-adv-heading16355_cdc394-d6[data-kb-block=\"kb-adv-heading16355_cdc394-d6\"]{border-left:2px solid #dd1539;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading16355_cdc394-d6, .wp-block-kadence-advancedheading.kt-adv-heading16355_cdc394-d6[data-kb-block=\"kb-adv-heading16355_cdc394-d6\"]{border-left:2px solid #dd1539;}}<\/style>\n<p class=\"kt-adv-heading16355_cdc394-d6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16355_cdc394-d6\">September 2026<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column16355_1365c4-f7 > .kt-inside-inner-col,.kadence-column16355_1365c4-f7 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column16355_1365c4-f7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column16355_1365c4-f7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column16355_1365c4-f7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column16355_1365c4-f7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column16355_1365c4-f7{position:relative;}@media all and (max-width: 1024px){.kadence-column16355_1365c4-f7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column16355_1365c4-f7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column16355_1365c4-f7\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading16355_50dcbb-4a, .wp-block-kadence-advancedheading.kt-adv-heading16355_50dcbb-4a[data-kb-block=\"kb-adv-heading16355_50dcbb-4a\"]{padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:0px;padding-left:var(--global-kb-spacing-xs, 1rem);text-align:left;font-size:18px;line-height:28px;font-style:normal;border-left:2px solid #dd1539;}.wp-block-kadence-advancedheading.kt-adv-heading16355_50dcbb-4a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16355_50dcbb-4a[data-kb-block=\"kb-adv-heading16355_50dcbb-4a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16355_50dcbb-4a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16355_50dcbb-4a[data-kb-block=\"kb-adv-heading16355_50dcbb-4a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading16355_50dcbb-4a, .wp-block-kadence-advancedheading.kt-adv-heading16355_50dcbb-4a[data-kb-block=\"kb-adv-heading16355_50dcbb-4a\"]{border-left:2px solid #dd1539;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading16355_50dcbb-4a, .wp-block-kadence-advancedheading.kt-adv-heading16355_50dcbb-4a[data-kb-block=\"kb-adv-heading16355_50dcbb-4a\"]{border-left:2px solid #dd1539;}}<\/style>\n<p class=\"kt-adv-heading16355_50dcbb-4a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16355_50dcbb-4a\">By Aymeric Goldsteinas, Ipsen Vice President of Digital Technologies<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-16355_b13117-f4 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-16355_b13117-f4 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-16355_b13117-f4\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n<style>.kb-image16355_4cd84a-85.kb-image-is-ratio-size, .kb-image16355_4cd84a-85 .kb-image-is-ratio-size{max-width:853px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image16355_4cd84a-85.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image16355_4cd84a-85 .kb-image-is-ratio-size{align-self:unset;}.kb-image16355_4cd84a-85{max-width:853px;}.image-is-svg.kb-image16355_4cd84a-85{-webkit-flex:0 1 100%;flex:0 1 100%;}.image-is-svg.kb-image16355_4cd84a-85 img{width:100%;}.kb-image16355_4cd84a-85 .kb-image-has-overlay:after{opacity:0.3;border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}.kb-image16355_4cd84a-85 img.kb-img, .kb-image16355_4cd84a-85 .kb-img img{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image16355_4cd84a-85 size-large\"><img data-dominant-color=\"3c424d\" data-has-transparency=\"true\" style=\"--dominant-color: #3c424d;\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/06\/Home-Screen-1024x576.avif\" alt=\"ICON vacuum furnace controls home screen\" class=\"kb-img wp-image-15172 has-transparency\" srcset=\"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/06\/Home-Screen-1024x576.avif 1024w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/06\/Home-Screen-300x169.avif 300w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/06\/Home-Screen-768x432.avif 768w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/06\/Home-Screen-1536x864.avif 1536w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/06\/Home-Screen-18x10.avif 18w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/06\/Home-Screen.avif 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">For years, furnace controls evolved through incremental improvements to existing systems. But Ipsen saw an opportunity to take a different approach:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What if furnace controls were redesigned around the way people actually work?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That question became the starting point for ICON\u2122, Ipsen\u2019s new vacuum furnace controls platform, officially launched in August 2026.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ICON is the result of extensive customer collaboration, cross-functional teamwork, and a commitment to solving real-world challenges. More than a software upgrade, it represents a new approach to furnace controls, one designed to simplify operation, improve visibility, and evolve alongside customer needs.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16355_74eef2-68, .wp-block-kadence-advancedheading.kt-adv-heading16355_74eef2-68[data-kb-block=\"kb-adv-heading16355_74eef2-68\"]{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);font-size:28px;font-style:normal;border-bottom:2px solid #dd1539;}.wp-block-kadence-advancedheading.kt-adv-heading16355_74eef2-68 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16355_74eef2-68[data-kb-block=\"kb-adv-heading16355_74eef2-68\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16355_74eef2-68 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16355_74eef2-68[data-kb-block=\"kb-adv-heading16355_74eef2-68\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading16355_74eef2-68, .wp-block-kadence-advancedheading.kt-adv-heading16355_74eef2-68[data-kb-block=\"kb-adv-heading16355_74eef2-68\"]{border-bottom:2px solid #dd1539;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading16355_74eef2-68, .wp-block-kadence-advancedheading.kt-adv-heading16355_74eef2-68[data-kb-block=\"kb-adv-heading16355_74eef2-68\"]{border-bottom:2px solid #dd1539;}}<\/style>\n<h3 class=\"kt-adv-heading16355_74eef2-68 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16355_74eef2-68\">Recognizing the Need for Change<\/h3>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-16355_a9501d-7b .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-16355_a9501d-7b .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-16355_a9501d-7b\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:35%\"><style>.kb-image16355_578559-6e.kb-image-is-ratio-size, .kb-image16355_578559-6e .kb-image-is-ratio-size{max-width:300px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image16355_578559-6e.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image16355_578559-6e .kb-image-is-ratio-size{align-self:unset;}.kb-image16355_578559-6e{max-width:300px;}.image-is-svg.kb-image16355_578559-6e{-webkit-flex:0 1 100%;flex:0 1 100%;}.image-is-svg.kb-image16355_578559-6e img{width:100%;}.kb-image16355_578559-6e .kb-image-has-overlay:after{opacity:0.3;border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}.kb-image16355_578559-6e img.kb-img, .kb-image16355_578559-6e .kb-img img{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image16355_578559-6e size-large\"><img data-dominant-color=\"294c7a\" data-has-transparency=\"false\" style=\"--dominant-color: #294c7a;\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"731\" src=\"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/a-detailed-and-closeup-view-of-a-hand-engaging-wit-2026-03-17-22-39-00-utc-1-1024x731.avif\" alt=\"touch screen display\" class=\"kb-img wp-image-16387 not-transparent\" srcset=\"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/a-detailed-and-closeup-view-of-a-hand-engaging-wit-2026-03-17-22-39-00-utc-1-1024x731.avif 1024w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/a-detailed-and-closeup-view-of-a-hand-engaging-wit-2026-03-17-22-39-00-utc-1-300x214.avif 300w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/a-detailed-and-closeup-view-of-a-hand-engaging-wit-2026-03-17-22-39-00-utc-1-767x548.avif 767w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/a-detailed-and-closeup-view-of-a-hand-engaging-wit-2026-03-17-22-39-00-utc-1-1536x1097.avif 1536w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/a-detailed-and-closeup-view-of-a-hand-engaging-wit-2026-03-17-22-39-00-utc-1-2048x1463.avif 2048w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/a-detailed-and-closeup-view-of-a-hand-engaging-wit-2026-03-17-22-39-00-utc-1-17x12.avif 17w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"wp-block-paragraph\">The idea for ICON began taking shape in mid-2024, when Ipsen leaders began examining customer pain points and operational friction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ipsen\u2019s existing controls platforms, including CompuVac and VacuProf, have provided dependable furnace operation for users for many years. But expectations were changing. Heat treaters increasingly wanted greater connectivity, data access, and automation, creating an opportunity to rethink what furnace controls should look like.<\/p>\n<\/div>\n<\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-16355_67034f-32 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-16355_67034f-32 .kt-divider{border-top-width:2px;border-top-color:#343a40;width:100%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-16355_67034f-32\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.kb-row-layout-id16355_9cf2fe-c4 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id16355_9cf2fe-c4 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id16355_9cf2fe-c4 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}.kb-row-layout-id16355_9cf2fe-c4 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id16355_9cf2fe-c4 > .kt-row-column-wrap{grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id16355_9cf2fe-c4 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id16355_9cf2fe-c4 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column16355_b17758-e5 > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-sm, 1.5rem);}.kadence-column16355_b17758-e5 > .kt-inside-inner-col,.kadence-column16355_b17758-e5 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column16355_b17758-e5 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column16355_b17758-e5 > .kt-inside-inner-col{flex-direction:column;}.kadence-column16355_b17758-e5 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column16355_b17758-e5 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column16355_b17758-e5{position:relative;}@media all and (max-width: 1024px){.kadence-column16355_b17758-e5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column16355_b17758-e5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column16355_b17758-e5\"><div class=\"kt-inside-inner-col\">\n<h4 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-1\" style=\"color:#dc2936\">&#8220;The goal wasn&#8217;t to add more screens or more features. The goal was to make it easier for customers to get the information they need, when they need it, and help them operate their equipment with more confidence.&#8221;<\/h4>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"font-size:16px\"><strong>&#8211; Aymeric Goldsteinas, Ipsen Vice President of Digital Technologies<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column16355_a553cb-21 > .kt-inside-inner-col,.kadence-column16355_a553cb-21 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column16355_a553cb-21 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column16355_a553cb-21 > .kt-inside-inner-col{flex-direction:column;}.kadence-column16355_a553cb-21 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column16355_a553cb-21 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column16355_a553cb-21{position:relative;}@media all and (max-width: 1024px){.kadence-column16355_a553cb-21 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column16355_a553cb-21 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column16355_a553cb-21\"><div class=\"kt-inside-inner-col\"><style>.kb-image16355_9a49b7-04.kb-image-is-ratio-size, .kb-image16355_9a49b7-04 .kb-image-is-ratio-size{max-width:200px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image16355_9a49b7-04.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image16355_9a49b7-04 .kb-image-is-ratio-size{align-self:unset;}.kb-image16355_9a49b7-04 figure{max-width:200px;}.kb-image16355_9a49b7-04 .image-is-svg, .kb-image16355_9a49b7-04 .image-is-svg img{width:100%;}.kb-image16355_9a49b7-04 .kb-image-has-overlay:after{opacity:0.3;border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}.kb-image16355_9a49b7-04 img.kb-img, .kb-image16355_9a49b7-04 .kb-img img{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}<\/style>\n<div class=\"wp-block-kadence-image kb-image16355_9a49b7-04\"><figure class=\"aligncenter size-full\"><img data-dominant-color=\"28201f\" data-has-transparency=\"false\" style=\"--dominant-color: #28201f;\" loading=\"lazy\" decoding=\"async\" width=\"1216\" height=\"1706\" src=\"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2024\/10\/Aymeric-scaled-e1730218246605.avif\" alt=\"Aymeric Goldsteinas, Ipsen Vice President of Digital Technologies\" class=\"kb-img wp-image-9345 not-transparent\" srcset=\"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2024\/10\/Aymeric-scaled-e1730218246605.avif 1216w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2024\/10\/Aymeric-scaled-e1730218246605-214x300.avif 214w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2024\/10\/Aymeric-scaled-e1730218246605-730x1024.avif 730w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2024\/10\/Aymeric-scaled-e1730218246605-768x1077.avif 768w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2024\/10\/Aymeric-scaled-e1730218246605-1095x1536.avif 1095w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2024\/10\/Aymeric-scaled-e1730218246605-9x12.avif 9w\" sizes=\"auto, (max-width: 1216px) 100vw, 1216px\" \/><\/figure><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-16355_762943-d0 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-16355_762943-d0 .kt-divider{border-top-width:2px;border-top-color:#343a40;width:100%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-16355_762943-d0\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-16355_17d005-2e .kt-block-spacer{height:30px;}.wp-block-kadence-spacer.kt-block-spacer-16355_17d005-2e .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-16355_17d005-2e\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Before writing a single line of software code, Ipsen looked outside its own industry. The team benchmarked advanced human-machine interface (HMI) technologies used in high-tech industries, studying how modern software platforms improved usability, decision-making, and performance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That research reinforced an important insight: <strong>Operators don\u2019t think in terms of screens. They think in terms of workflows.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As teams evaluated customer feedback, operational challenges, workforce trends, and emerging technologies, it became clear that the next generation of furnace controls would require more than a simple update.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16355_922464-22, .wp-block-kadence-advancedheading.kt-adv-heading16355_922464-22[data-kb-block=\"kb-adv-heading16355_922464-22\"]{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);font-size:28px;font-style:normal;border-bottom:2px solid #dd1539;}.wp-block-kadence-advancedheading.kt-adv-heading16355_922464-22 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16355_922464-22[data-kb-block=\"kb-adv-heading16355_922464-22\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16355_922464-22 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16355_922464-22[data-kb-block=\"kb-adv-heading16355_922464-22\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading16355_922464-22, .wp-block-kadence-advancedheading.kt-adv-heading16355_922464-22[data-kb-block=\"kb-adv-heading16355_922464-22\"]{border-bottom:2px solid #dd1539;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading16355_922464-22, .wp-block-kadence-advancedheading.kt-adv-heading16355_922464-22[data-kb-block=\"kb-adv-heading16355_922464-22\"]{border-bottom:2px solid #dd1539;}}<\/style>\n<h3 class=\"kt-adv-heading16355_922464-22 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16355_922464-22\">Designing with Customers in Mind<\/h3>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-16355_bf7db9-47 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-16355_bf7db9-47 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-16355_bf7db9-47\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Development officially began in January 2025, building on months of research and direct customer engagement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ipsen formed a cross-functional core team consisting of representatives from Engineering, Field Service, Technical Support, Customer Service, Sales, and Project Management. But some of the most valuable insights came from outside Ipsen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Team members visited heat-treating facilities and spent time observing furnace operators, maintenance personnel, and quality teams as they performed their everyday responsibilities. Together, they examined existing control systems to understand what customers valued, where improvements were needed, and which day-to-day challenges were creating unnecessary friction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The result was a design philosophy centered on user experience.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ICON was organized around operational workflows such as startup, monitoring, troubleshooting, reporting, and maintenance rather than disconnected screens and menus. Customers helped define workflows, tested prototypes, validated functionality, and provided feedback during pilot installations. Their input shaped each stage of the process, helping the team refine features and ensure the platform addressed real challenges.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This iterative approach is what helped ICON evolve based on real-world operational needs rather than assumptions.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16355_1f6720-40, .wp-block-kadence-advancedheading.kt-adv-heading16355_1f6720-40[data-kb-block=\"kb-adv-heading16355_1f6720-40\"]{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);font-size:28px;font-style:normal;border-bottom:2px solid #dd1539;}.wp-block-kadence-advancedheading.kt-adv-heading16355_1f6720-40 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16355_1f6720-40[data-kb-block=\"kb-adv-heading16355_1f6720-40\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16355_1f6720-40 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16355_1f6720-40[data-kb-block=\"kb-adv-heading16355_1f6720-40\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading16355_1f6720-40, .wp-block-kadence-advancedheading.kt-adv-heading16355_1f6720-40[data-kb-block=\"kb-adv-heading16355_1f6720-40\"]{border-bottom:2px solid #dd1539;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading16355_1f6720-40, .wp-block-kadence-advancedheading.kt-adv-heading16355_1f6720-40[data-kb-block=\"kb-adv-heading16355_1f6720-40\"]{border-bottom:2px solid #dd1539;}}<\/style>\n<h3 class=\"kt-adv-heading16355_1f6720-40 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16355_1f6720-40\">Transforming Daily Furnace Operations<\/h3>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-16355_7d1f44-1e .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-16355_7d1f44-1e .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-16355_7d1f44-1e\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:35%\"><style>.kb-image16355_07be12-35.kb-image-is-ratio-size, .kb-image16355_07be12-35 .kb-image-is-ratio-size{max-width:300px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image16355_07be12-35.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image16355_07be12-35 .kb-image-is-ratio-size{align-self:unset;}.kb-image16355_07be12-35{max-width:300px;}.image-is-svg.kb-image16355_07be12-35{-webkit-flex:0 1 100%;flex:0 1 100%;}.image-is-svg.kb-image16355_07be12-35 img{width:100%;}.kb-image16355_07be12-35 .kb-image-has-overlay:after{opacity:0.3;border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}.kb-image16355_07be12-35 img.kb-img, .kb-image16355_07be12-35 .kb-img img{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image16355_07be12-35 size-full\"><img data-dominant-color=\"939399\" data-has-transparency=\"false\" style=\"--dominant-color: #939399;\" loading=\"lazy\" decoding=\"async\" width=\"2022\" height=\"1440\" src=\"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/ICON_12-1-scaled-e1788191711526.avif\" alt=\"Ipsen ICON controls platform on a TITAN vacuum furnace\" class=\"kb-img wp-image-16383 not-transparent\" srcset=\"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/ICON_12-1-scaled-e1788191711526.avif 2022w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/ICON_12-1-scaled-e1788191711526-300x214.avif 300w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/ICON_12-1-scaled-e1788191711526-768x547.avif 768w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/ICON_12-1-scaled-e1788191711526-1024x729.avif 1024w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/ICON_12-1-scaled-e1788191711526-1536x1094.avif 1536w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/ICON_12-1-scaled-e1788191711526-18x12.avif 18w\" sizes=\"auto, (max-width: 2022px) 100vw, 2022px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"wp-block-paragraph\">Those insights ultimately shaped ICON around two guiding principles: <strong>Simpler Controls. Better Insight.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Guided startup workflows<\/strong> simplify furnace preparation and reduce uncertainty before production begins. <strong>Real-time monitoring<\/strong> brings recipe progression, process trends, and furnace status together in a single view. <strong>Smart alarm guidance<\/strong> provides likely causes and recommended troubleshooting steps, reducing dependence on manuals and tribal knowledge.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;ICON has made it easier for our team to stay informed and make better operational decisions,&#8221; said Cy Balk, furnace operator at Hansen\/Balk Steel Treating. &#8220;The alarm guidance helps operators quickly understand and respond to issues, and the analytics provide valuable insight into furnace utilization, including idle time, helping us identify opportunities to improve efficiency.&#8221;<\/p>\n<\/div>\n<\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-16355_ccf1da-89 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-16355_ccf1da-89 .kt-divider{border-top-width:2px;border-top-color:#343a40;width:100%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-16355_ccf1da-89\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.kb-row-layout-id16355_b9aeac-f0 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id16355_b9aeac-f0 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id16355_b9aeac-f0 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}.kb-row-layout-id16355_b9aeac-f0 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id16355_b9aeac-f0 > .kt-row-column-wrap{grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id16355_b9aeac-f0 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id16355_b9aeac-f0 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column16355_a8e352-fb > .kt-inside-inner-col{padding-top:0px;}.kadence-column16355_a8e352-fb > .kt-inside-inner-col,.kadence-column16355_a8e352-fb > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column16355_a8e352-fb > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column16355_a8e352-fb > .kt-inside-inner-col{flex-direction:column;}.kadence-column16355_a8e352-fb > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column16355_a8e352-fb > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column16355_a8e352-fb{position:relative;}@media all and (max-width: 1024px){.kadence-column16355_a8e352-fb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column16355_a8e352-fb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column16355_a8e352-fb\"><div class=\"kt-inside-inner-col\">\n<h4 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-2\" style=\"color:#dc2936\">&#8220;The customer is literally getting decades of furnace service and troubleshooting knowledge simplified and laid out in front of them with step-by-step instructions on the most likely resolutions. To me, that&#8217;s a game changer for increasing uptime, throughput, and equipment longevity.&#8221;<\/h4>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"font-size:16px\"><strong>&#8211; Josh Hinkemeyer, Ipsen Engineering Manager<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column16355_e51b66-1c > .kt-inside-inner-col,.kadence-column16355_e51b66-1c > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column16355_e51b66-1c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column16355_e51b66-1c > .kt-inside-inner-col{flex-direction:column;}.kadence-column16355_e51b66-1c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column16355_e51b66-1c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column16355_e51b66-1c{position:relative;}@media all and (max-width: 1024px){.kadence-column16355_e51b66-1c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column16355_e51b66-1c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column16355_e51b66-1c\"><div class=\"kt-inside-inner-col\"><style>.kb-image16355_639819-0c.kb-image-is-ratio-size, .kb-image16355_639819-0c .kb-image-is-ratio-size{max-width:200px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image16355_639819-0c.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image16355_639819-0c .kb-image-is-ratio-size{align-self:unset;}.kb-image16355_639819-0c figure{max-width:200px;}.kb-image16355_639819-0c .image-is-svg, .kb-image16355_639819-0c .image-is-svg img{width:100%;}.kb-image16355_639819-0c .kb-image-has-overlay:after{opacity:0.3;border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}.kb-image16355_639819-0c img.kb-img, .kb-image16355_639819-0c .kb-img img{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}<\/style>\n<div class=\"wp-block-kadence-image kb-image16355_639819-0c\"><figure class=\"aligncenter size-full\"><img data-dominant-color=\"938c9d\" data-has-transparency=\"false\" style=\"--dominant-color: #938c9d;\" loading=\"lazy\" decoding=\"async\" width=\"1180\" height=\"1653\" src=\"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/Josh_3953re_4x6-e1788189511733.avif\" alt=\"Josh Hinkemeyer, Ipsen Engineering Manager\" class=\"kb-img wp-image-16373 not-transparent\" srcset=\"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/Josh_3953re_4x6-e1788189511733.avif 1180w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/Josh_3953re_4x6-e1788189511733-214x300.avif 214w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/Josh_3953re_4x6-e1788189511733-768x1076.avif 768w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/Josh_3953re_4x6-e1788189511733-731x1024.avif 731w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/Josh_3953re_4x6-e1788189511733-1096x1536.avif 1096w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/08\/Josh_3953re_4x6-e1788189511733-9x12.avif 9w\" sizes=\"auto, (max-width: 1180px) 100vw, 1180px\" \/><\/figure><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-16355_df6822-08 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-16355_df6822-08 .kt-divider{border-top-width:2px;border-top-color:#343a40;width:100%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-16355_df6822-08\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-16355_ebfdff-e4 .kt-block-spacer{height:30px;}.wp-block-kadence-spacer.kt-block-spacer-16355_ebfdff-e4 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-16355_ebfdff-e4\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"wp-block-paragraph\"><strong>Automated reporting<\/strong> evaluates cycle performance based on user-defined criteria and can generate reports automatically. <strong>Furnace health dashboards<\/strong> provide visibility into availability, downtime, performance, and energy consumption.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cICON has been very easy to use, with an intuitive interface that puts critical furnace information at a glance and makes day-to-day operation simpler,&#8221; said Marc Trombley, Metallurgical Engineer for GE Aerospace. &#8220;The KPI (key performance indicator) dashboard has been especially valuable for predictive maintenance, particularly by helping us monitor pump-down times and catch performance trends earlier.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These capabilities are designed to address challenges many heat treaters face today, including labor shortages, workforce turnover, knowledge transfer, and the need for faster decision-making.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><style>.kadence-column16355_4920f0-2d > .kt-inside-inner-col{display:flex;}.kadence-column16355_4920f0-2d > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kadence-column16355_4920f0-2d > .kt-inside-inner-col,.kadence-column16355_4920f0-2d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column16355_4920f0-2d > .kt-inside-inner-col{row-gap:var(--global-kb-gap-none, 0rem );column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column16355_4920f0-2d > .kt-inside-inner-col{flex-direction:column;}.kadence-column16355_4920f0-2d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column16355_4920f0-2d > .kt-inside-inner-col{background-color:#00304c;}.kadence-column16355_4920f0-2d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column16355_4920f0-2d{position:relative;}@media all and (max-width: 1024px){.kadence-column16355_4920f0-2d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column16355_4920f0-2d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column16355_4920f0-2d\"><div class=\"kt-inside-inner-col\">\n<h5 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color wp-elements-3\">Customer Impact<\/h5>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-16355_010642-55 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-16355_010642-55 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-16355_010642-55\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-4 wp-block-paragraph\" style=\"font-size:15px\">Early user feedback suggests automation capabilities significantly reduce administrative workload.<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items16355_f58a0e-d4:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items16355_f58a0e-d4 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:var(--global-kb-spacing-xxs, 0.5rem);margin-right:var(--global-kb-spacing-xxs, 0.5rem);margin-bottom:var(--global-kb-spacing-xxs, 0.5rem);margin-left:var(--global-kb-spacing-xxs, 0.5rem);}.wp-block-kadence-iconlist.kt-svg-icon-list-items16355_f58a0e-d4 ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items16355_f58a0e-d4 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items16355_f58a0e-d4 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap, .kt-svg-icon-list-items16355_f58a0e-d4 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap a{color:#fff;font-size:15px;line-height:25px;color:#fff;}.kt-svg-icon-list-items16355_f58a0e-d4 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items16355_f58a0e-d4 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-16355_602e75-2b .kt-svg-icon-list-single{font-size:40px !important;color:#fff !important;}.kt-svg-icon-list-item-16355_602e75-2b .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:10px;padding-right:10px;padding-bottom:10px;padding-left:10px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-16355_602e75-2b kt-svg-icon-list-style-default\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_clock kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Saved 3 to 4 hours per month in TUS reporting<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-16355_1365d6-ef .kt-svg-icon-list-single{font-size:40px !important;}.kt-svg-icon-list-item-16355_1365d6-ef .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-16355_1365d6-ef\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_clock kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Reduced daily reporting by up to 1 hour<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-16355_40099b-c1 .kt-svg-icon-list-single{font-size:40px !important;}.kt-svg-icon-list-item-16355_40099b-c1 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-16355_40099b-c1\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_checkCircle kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Freed time to focus on production optimization and process improvement<\/span><\/li>\n<\/ul><\/div>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-5 wp-block-paragraph\" style=\"font-size:15px\">*<em>Customer-reported results.<\/em><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-16355_1cb1db-81 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-16355_1cb1db-81 .kt-divider{border-top-width:2px;border-top-color:#343a40;width:100%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-16355_1cb1db-81\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.kb-row-layout-id16355_25e0de-54 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id16355_25e0de-54 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id16355_25e0de-54 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}.kb-row-layout-id16355_25e0de-54 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id16355_25e0de-54 > .kt-row-column-wrap{grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id16355_25e0de-54 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id16355_25e0de-54 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column16355_1006a1-be > .kt-inside-inner-col{padding-top:0px;}.kadence-column16355_1006a1-be > .kt-inside-inner-col,.kadence-column16355_1006a1-be > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column16355_1006a1-be > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column16355_1006a1-be > .kt-inside-inner-col{flex-direction:column;}.kadence-column16355_1006a1-be > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column16355_1006a1-be > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column16355_1006a1-be{position:relative;}@media all and (max-width: 1024px){.kadence-column16355_1006a1-be > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column16355_1006a1-be > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column16355_1006a1-be\"><div class=\"kt-inside-inner-col\">\n<h4 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-6\" style=\"color:#dc2936\">&#8220;By providing customers with more operational information and troubleshooting tools, ICON helps users resolve common issues more quickly on their own. That allows our technical support team to spend more time helping customers solve complex challenges and optimize furnace performance.&#8221;<\/h4>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"font-size:16px\"><strong>&#8211; Tom Sepaniak, Ipsen Software Engineer and Technical Support<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column16355_dd4854-b8 > .kt-inside-inner-col,.kadence-column16355_dd4854-b8 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column16355_dd4854-b8 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column16355_dd4854-b8 > .kt-inside-inner-col{flex-direction:column;}.kadence-column16355_dd4854-b8 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column16355_dd4854-b8 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column16355_dd4854-b8{position:relative;}@media all and (max-width: 1024px){.kadence-column16355_dd4854-b8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column16355_dd4854-b8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column16355_dd4854-b8\"><div class=\"kt-inside-inner-col\"><style>.kb-image16355_6b7b0e-c7.kb-image-is-ratio-size, .kb-image16355_6b7b0e-c7 .kb-image-is-ratio-size{max-width:200px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image16355_6b7b0e-c7.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image16355_6b7b0e-c7 .kb-image-is-ratio-size{align-self:unset;}.kb-image16355_6b7b0e-c7 figure{max-width:200px;}.kb-image16355_6b7b0e-c7 .image-is-svg, .kb-image16355_6b7b0e-c7 .image-is-svg img{width:100%;}.kb-image16355_6b7b0e-c7 .kb-image-has-overlay:after{opacity:0.3;border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}.kb-image16355_6b7b0e-c7 img.kb-img, .kb-image16355_6b7b0e-c7 .kb-img img{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}<\/style>\n<div class=\"wp-block-kadence-image kb-image16355_6b7b0e-c7\"><figure class=\"aligncenter size-full\"><img data-dominant-color=\"545152\" data-has-transparency=\"false\" style=\"--dominant-color: #545152;\" loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"840\" src=\"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/09\/Tom-Sepaniak-Headshot.avif\" alt=\"Tom Sepaniak, Ipsen Software Engineer and Technical Support\" class=\"kb-img wp-image-16396 not-transparent\" srcset=\"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/09\/Tom-Sepaniak-Headshot.avif 600w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/09\/Tom-Sepaniak-Headshot-9x12.avif 9w, https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/09\/Tom-Sepaniak-Headshot-214x300.avif 214w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-16355_6035ba-6a .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-16355_6035ba-6a .kt-divider{border-top-width:2px;border-top-color:#343a40;width:100%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-16355_6035ba-6a\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-16355_ca8105-c6 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-16355_ca8105-c6 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-16355_ca8105-c6\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16355_2c1455-fd, .wp-block-kadence-advancedheading.kt-adv-heading16355_2c1455-fd[data-kb-block=\"kb-adv-heading16355_2c1455-fd\"]{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);font-size:28px;font-style:normal;border-bottom:2px solid #dd1539;}.wp-block-kadence-advancedheading.kt-adv-heading16355_2c1455-fd mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16355_2c1455-fd[data-kb-block=\"kb-adv-heading16355_2c1455-fd\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16355_2c1455-fd img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16355_2c1455-fd[data-kb-block=\"kb-adv-heading16355_2c1455-fd\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading16355_2c1455-fd, .wp-block-kadence-advancedheading.kt-adv-heading16355_2c1455-fd[data-kb-block=\"kb-adv-heading16355_2c1455-fd\"]{border-bottom:2px solid #dd1539;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading16355_2c1455-fd, .wp-block-kadence-advancedheading.kt-adv-heading16355_2c1455-fd[data-kb-block=\"kb-adv-heading16355_2c1455-fd\"]{border-bottom:2px solid #dd1539;}}<\/style>\n<h3 class=\"kt-adv-heading16355_2c1455-fd wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16355_2c1455-fd\">More Than a Controls System<\/h3>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-16355_a2732a-25 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-16355_a2732a-25 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-16355_a2732a-25\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">While usability was the starting point, Ipsen views ICON as something larger than a traditional controls system designed primarily to operate the furnace. ICON was built as a flexible digital platform capable of supporting a broader view of furnace performance while adapting as customer requirements and technology change.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ICON provides greater visibility into furnace performance, while creating opportunities for future enhancements, including machine learning applications, advanced analytics, and broader enterprise integration capabilities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;ICON isn&#8217;t just a controls system. It&#8217;s a platform for continuous improvement,\u201d said Goldsteinas. \u201cWe intentionally built a foundation that can grow with our customers for decades.&#8221;<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16355_4afc31-b1, .wp-block-kadence-advancedheading.kt-adv-heading16355_4afc31-b1[data-kb-block=\"kb-adv-heading16355_4afc31-b1\"]{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);font-size:28px;font-style:normal;border-bottom:2px solid #dd1539;}.wp-block-kadence-advancedheading.kt-adv-heading16355_4afc31-b1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16355_4afc31-b1[data-kb-block=\"kb-adv-heading16355_4afc31-b1\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16355_4afc31-b1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16355_4afc31-b1[data-kb-block=\"kb-adv-heading16355_4afc31-b1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading16355_4afc31-b1, .wp-block-kadence-advancedheading.kt-adv-heading16355_4afc31-b1[data-kb-block=\"kb-adv-heading16355_4afc31-b1\"]{border-bottom:2px solid #dd1539;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading16355_4afc31-b1, .wp-block-kadence-advancedheading.kt-adv-heading16355_4afc31-b1[data-kb-block=\"kb-adv-heading16355_4afc31-b1\"]{border-bottom:2px solid #dd1539;}}<\/style>\n<h3 class=\"kt-adv-heading16355_4afc31-b1 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16355_4afc31-b1\">A New Standard for the Industry<\/h3>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-16355_52dd60-d4 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-16355_52dd60-d4 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-16355_52dd60-d4\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">What ultimately makes ICON unique is not a single feature.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s the combination of workflow-driven design, customer involvement, operational visibility, automation, and future-ready architecture.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ICON was designed to support the entire organization, from operators and maintenance technicians to supervisors and plant managers. By delivering the right information to the right people at the right time, it helps improve efficiency, reduce manual effort, and create greater confidence in daily operations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As customer expectations continue to evolve, Ipsen sees ICON as the foundation for future innovations in heat treatment technology.<\/p>\n\n\n\n\n\n\n    <section id=\"button-block_4bcf9a641477a8cd50dee78409dc011d\"\n        class=\"button-custom-block d-block d-lg-inline-block mx-auto me-lg-5 mb-4\">\n        <a class=\"btn btn-outline-secondary\" href=\"https:\/\/ipsenglobal.com\/icon\/\" target=\"_blank\">\n            Learn more about ICON        <\/a>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"<p>BLOG-BEITRAG September 2026 Von Aymeric Goldsteinas, Vizepr\u00e4sident f\u00fcr digitale Technologien bei Ipsen Jahrelang entwickelten sich Ofensteuerungen durch schrittweise Verbesserungen bestehender Systeme weiter. Ipsen sah jedoch eine 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This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Building ICON Vacuum Furnace Controls - Ipsen Global<\/title>\n<meta name=\"description\" content=\"Learn how Ipsen reimagined vacuum furnace controls around the way operators, maintenance teams and managers actually work.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ipsenglobal.com\/de\/knowledge-center\/building-icon-how-ipsen-reimagined-vacuum-furnace-controls-from-the-ground-up\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Building ICON Vacuum Furnace Controls - Ipsen Global\" \/>\n<meta property=\"og:description\" content=\"Learn how Ipsen reimagined vacuum furnace controls around the way operators, maintenance teams and managers actually work.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ipsenglobal.com\/de\/knowledge-center\/building-icon-how-ipsen-reimagined-vacuum-furnace-controls-from-the-ground-up\/\" \/>\n<meta property=\"og:site_name\" content=\"Ipsen Global\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/IpsenUSA\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-09T13:18:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2026\/06\/Home-Screen.avif\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ipsenusa\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"6\u00a0Minuten\" \/>\n<script 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