{"id":12853,"date":"2025-10-17T12:32:30","date_gmt":"2025-10-17T12:32:30","guid":{"rendered":"https:\/\/ipsenglobal.com\/?post_type=knowledge-center&p=12853"},"modified":"2025-10-17T13:10:54","modified_gmt":"2025-10-17T13:10:54","slug":"reconnecting-with-ipsen-connect","status":"publish","type":"knowledge-center","link":"https:\/\/ipsenglobal.com\/es\/knowledge-center\/reconnecting-with-ipsen-connect\/","title":{"rendered":"Volver a conectar con Ipsen Connect"},"content":{"rendered":"

Por Jaime Ray, Responsable de Soluciones Digitales<\/h4>\n\n\n\n
\"Ipsen<\/figure>\n\n\n\n

Octubre de 2025 representa el segundo aniversario de Ipsen Connect<\/a><\/strong> - Portal del cliente de Ipsen para piezas, servicios y recursos de informaci\u00f3n.<\/p>\n\n\n\n

En los dos a\u00f1os transcurridos desde el lanzamiento de Ipsen Connect, casi 300 clientes han aprovechado este recurso en l\u00ednea para revisar la informaci\u00f3n de identificaci\u00f3n de sus hornos, consultar su lista de materiales, solicitar propuestas, revisar los eventos de mantenimiento programados y realizar un seguimiento de los pedidos de piezas.<\/p>\n\n\n\n

Si a\u00fan no te has conectado, o si hace tiempo que no entras en tu portal Ipsen Connect, ahora es un buen momento para revisar las \u00faltimas actualizaciones y recursos disponibles a tu alcance.<\/p>\n\n\n\n

\u00bfQu\u00e9 hay de nuevo en Ipsen Connect?<\/h3>\n\n\n\n
Seguimiento de env\u00edos<\/h5>\n\n\n\n

Ipsen Connect proporciona actualizaciones en tiempo real desde el software de gesti\u00f3n de recursos de clientes de Ipsen. De esta manera, los suscriptores pueden obtener actualizaciones en directo desde el punto del pedido hasta que el pedido ha sido enviado, ya que el estado se actualiza dentro del sistema de Ipsen.<\/p>\n\n\n\n

Nuevo en octubre de 2025<\/strong>Ipsen Connect ahora incluye la capacidad de rastrear el env\u00edo de cualquier pedido de piezas activo directamente en la aplicaci\u00f3n. Cualquiera que pueda iniciar sesi\u00f3n en el portal del cliente puede revisar los \u00faltimos pedidos de piezas y encontrar un enlace en el que se puede hacer clic para realizar un seguimiento de la ubicaci\u00f3n del env\u00edo y la fecha y hora de entrega de cualquier pedido de piezas de Ipsen.<\/p>\n\n\n\n

C\u00f3moda gesti\u00f3n de piezas <\/h5>\n\n\n\n

Desde un bot\u00f3n en la portada que lleva a los usuarios a la p\u00e1gina \"Solicitar presupuesto de piezas\", hasta un seguimiento en directo de los pedidos recientes, con un proceso de solicitud con un solo clic, los clientes de Ipsen Connect est\u00e1n aprovechando las ventajas de poder realizar un seguimiento de todo lo relacionado con sus pedidos de piezas actuales y anteriores. Los suscriptores pueden encontrar un historial de compras y utilizar los precios anteriores para modelar los costes estimados de los pedidos antes de solicitar un presupuesto. El acceso a la lista completa de materiales para cada horno y la informaci\u00f3n de identificaci\u00f3n esencial son f\u00e1ciles de encontrar en la parte inferior de la p\u00e1gina principal de inicio de sesi\u00f3n.<\/p>\n\n\n\n

Durante el verano de 2025<\/strong>Un equipo dirigido por expertos en piezas y ensamblaje de Ipsen fue capaz de ampliar significativamente los recursos disponibles para los clientes. Se recopilaron listas de materiales para modernizaciones y reconstrucciones, m\u00e1quinas antiguas con documentaci\u00f3n anterior a la era de Internet, etc., para a\u00f1adir una funcionalidad significativa a los usuarios de Ipsen Connect.<\/p>\n\n\n\n

Recursos disponibles a trav\u00e9s de Ipsen Connect<\/h3>\n\n\n\n
Racionalizaci\u00f3n de las solicitudes de servicio<\/h5>\n\n\n\n

Con la informaci\u00f3n de tel\u00e9fono y correo electr\u00f3nico de los miembros del equipo de ventas y servicio de Ipsen de los suscriptores, los clientes tienen acceso a puntos de contacto en la parte superior de la pantalla de su portal. Solicitar una llamada de servicio Ipsen est\u00e1 a s\u00f3lo un clic de distancia, mientras que los equipos de mantenimiento pueden utilizar Recordatorios de Mantenimiento para realizar un seguimiento de los trabajos de reparaci\u00f3n en curso, programar un cambio de aceite de la bomba, o revisar un problema que necesita resoluci\u00f3n.<\/p>\n\n\n\n

\u00bfSab\u00eda que puede realizar un seguimiento de las piezas y las solicitudes de servicio espec\u00edficas de cada horno que utilice, incluso si no ha pedido esas piezas o servicios a trav\u00e9s de Ipsen Connect? Si usted est\u00e1 tratando de recordar cu\u00e1ndo fue la \u00faltima Encuesta de Uniformidad de Temperatura que fue realizada por un t\u00e9cnico de servicio de Ipsen o quiere verificar el n\u00famero de pieza y el tama\u00f1o del ret\u00e9n de repuesto que pidi\u00f3 la \u00faltima vez, puede encontrar respuestas espec\u00edficas para cada horno haciendo clic en el horno en la parte inferior de la p\u00e1gina principal.<\/p>\n\n\n\n

Buenas pr\u00e1cticas y opiniones de expertos<\/h5>\n\n\n\n

Mientras que el Ipsen Centro de conocimiento<\/a> est\u00e1 disponible para cualquier persona, la Base de conocimientos en Ipsen Connect es un archivo de b\u00fasqueda de respuestas a preguntas frecuentes, mejores pr\u00e1cticas recomendadas, instrucciones paso a paso y soluci\u00f3n de problemas, con recursos de aprendizaje adicionales, y un video de visi\u00f3n general completa de Ipsen Connect que puede utilizar para aprender a navegar por su portal de Ipsen Connect.<\/p>\n\n\n\n

Horas de orientaci\u00f3n en profundidad han sido recopiladas en historias informativas que se pueden consumir en minutos, presentadas por expertos con experiencia generacional. Escuche a Jim Grann, Craig Moller y docenas de otros colaboradores compartir sus mejores consejos y trucos para mantener su horno funcionando correctamente. Tanto los operarios como los equipos de mantenimiento encontrar\u00e1n recomendaciones para conseguir una producci\u00f3n m\u00e1s constante, minimizar los tiempos de inactividad y evitar problemas que pueden invalidar una producci\u00f3n o da\u00f1ar un horno.<\/p>\n\n\n\n

Nunca ha habido un mejor momento para conectarse a Ipsen Connect.<\/h5>\n\n\n\n

Si ya est\u00e1 suscrito, consulte su cuenta y vea los nuevos recursos que han estado a su disposici\u00f3n durante el \u00faltimo a\u00f1o. Y si todav\u00eda no est\u00e1s suscrito a Ipsen Connect, vamos a empezar.<\/p>\n\n\n\n

\n \n Haga clic aqu\u00ed para registrarse en Ipsen Connect. <\/a>\n <\/section>","protected":false},"excerpt":{"rendered":"

Por Jaime Ray, Digital Solutions Lead Octubre de 2025 representa el segundo aniversario de Ipsen Connect - el portal de clientes de Ipsen para piezas, servicios y recursos de informaci\u00f3n. En los dos a\u00f1os transcurridos desde<\/p>","protected":false},"author":7,"featured_media":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"_tec_requires_first_save":true,"_searchwp_excluded":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","_ecp_custom_2":"","footnotes":""},"categories":[558],"tags":[],"class_list":["post-12853","knowledge-center","type-knowledge-center","status-publish","hentry","category-blog-post"],"acf":[],"yoast_head":"\nReconnecting with Ipsen Connect - 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