{"id":12561,"date":"2025-09-17T19:52:24","date_gmt":"2025-09-17T19:52:24","guid":{"rendered":"https:\/\/ipsenglobal.com\/?post_type=knowledge-center&p=12561"},"modified":"2026-03-11T17:47:49","modified_gmt":"2026-03-11T17:47:49","slug":"on-the-road-the-ipsen-field-service-engineer-experience","status":"publish","type":"knowledge-center","link":"https:\/\/ipsenglobal.com\/fr\/knowledge-center\/on-the-road-the-ipsen-field-service-engineer-experience\/","title":{"rendered":"Sur la route - L'exp\u00e9rience de l'ing\u00e9nieur de terrain d'Ipsen"},"content":{"rendered":"

Indon\u00e9sie. Idaho. Japon. Wisconsin. Angleterre. Pennsylvanie. Singapour. Texas. Allemagne. Rhode Island.<\/p>\n\n\n\n

A tout moment, dans n'importe quelle communaut\u00e9 industrielle \u00e0 travers le monde, vous avez de fortes chances de trouver un ing\u00e9nieur de service sur le terrain d'Ipsen non loin de l\u00e0.<\/p>\n\n\n\n

L'\u00e9quipe d'ing\u00e9nieurs de terrain (Field Service Engineers, FSE) d'Ipsen, au niveau mondial et local, couvre beaucoup de terrain. Alors que les FSE mondiaux d'Ipsen ont l'opportunit\u00e9 de visiter de nombreux pays et de rencontrer une vari\u00e9t\u00e9 de cultures lors de leurs d\u00e9placements sur les sites de nos clients, les FSE r\u00e9gionaux d'Ipsen peuvent choisir de travailler dans des communaut\u00e9s industrielles proches de chez eux.<\/p>\n\n\n\n

Au cours d'une mission donn\u00e9e, les FSE d'Ipsen peuvent interagir avec des syst\u00e8mes \u00e9lectriques, des syst\u00e8mes m\u00e9caniques, des syst\u00e8mes d'eau et des contr\u00f4les informatiques, ainsi qu'avec des \u00e9quipements con\u00e7us sp\u00e9cifiquement pour l'industrie du traitement thermique. Le travail du technicien Ipsen est un test quotidien d'une vari\u00e9t\u00e9 de comp\u00e9tences en mati\u00e8re de diagnostic et de r\u00e9paration, toutes acquises gr\u00e2ce \u00e0 une formation en partenariat avec des FSE exp\u00e9riment\u00e9s.<\/p>\n\n\n\n

R\u00e9parer une chaudi\u00e8re - voir le monde<\/h3>\n\n\n\n
\n
\n

\"Je gagne ma vie et je peux aller voir le monde\". Warren Hungness Jr.<\/strong>, un programme mondial d'\u00e9ducation et de formation \u00e0 l'environnement. Ipsen Field Service Engineer<\/strong> a expliqu\u00e9. Au cours des six ann\u00e9es pass\u00e9es chez Ipsen, M. Hungness a voyag\u00e9 en Asie du Sud-Est, en Europe et en Am\u00e9rique du Nord. \"Mes enfants sont grands, je peux donc profiter de cette occasion pour voyager tout en faisant un travail important que j'aime.<\/p>\n\n\n\n

Hungness est fier du travail qu'il accomplit en tant qu'ing\u00e9nieur de service sur le terrain d'Ipsen. \"Les clients d'Ipsen choisissent nos \u00e9quipements parce qu'ils sont les plus fiables et la meilleure technologie disponible dans notre industrie. Ils choisissent nos \u00e9quipes de service parce qu'ils savent que nous sommes fiables - nous allons faire le travail et le faire bien. Et gr\u00e2ce \u00e0 notre base de connaissances rassembl\u00e9es et partag\u00e9es, nous ferons le travail rapidement\".<\/p>\n\n\n\n

Ce m\u00eame sens de l'objectif est repris par les autorit\u00e9s r\u00e9gionales de l'Union europ\u00e9enne. Ipsen Field Service Engineer Anthony Tapia<\/strong>qui trouve un sens \u00e0 la vari\u00e9t\u00e9 de son travail.<\/p>\n\n\n\n

\n\n\n\n
\n

\"Chaque arr\u00eat que je fais me permet de faire quelque chose de nouveau chaque jour. Chaque four est unique, mais nous suivons une proc\u00e9dure. Les proc\u00e9dures nous permettent de lire le four comme un livre, car chaque four raconte sa propre histoire.<\/p>\n\n\n\n

- Anthony Tapia, ing\u00e9nieur de service sur le terrain d'Ipsen<\/p>\n<\/blockquote>\n\n\n\n

\n\n\n\n

Les clients garderont \u00e9galement les FSE d'Ipsen sur le qui-vive. \"Nous pouvons \u00eatre sur le site pour une op\u00e9ration de maintenance programm\u00e9e, un changement d'huile de pompe ou une \u00e9tude d'uniformit\u00e9 de la temp\u00e9rature, par exemple, mais nous pouvons aussi d\u00e9couvrir une contamination dans un autre four. Cela peut vraiment mettre \u00e0 l'\u00e9preuve nos connaissances et la flexibilit\u00e9 de nos comp\u00e9tences\", a d\u00e9clar\u00e9 M. Tapia.<\/p>\n<\/div>\n\n\n\n

\n
\"Warren
Warren Hungness Jr, ing\u00e9nieur des services ext\u00e9rieurs d'Ipsen<\/figcaption><\/figure>\n\n\n\n
\"Anthony
Anthony Tapia, ing\u00e9nieur de service sur le terrain d'Ipsen<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n

D\u00e9p\u00eaches d'Ipsen USA<\/h3>\n\n\n\n
\n
\n

\"C'est un peu comme rassembler des chats\". Jennifer Nash, responsable de l'administration des services d'Ipsen<\/strong> a d\u00e9clar\u00e9 Ipsen USA en plaisantant. \"(En 2025), il y a actuellement 35 ing\u00e9nieurs de service sur le terrain (employ\u00e9s par Ipsen USA) qui travaillent sur des projets de service et de r\u00e9paration qui n\u00e9cessitent tous diff\u00e9rents types de soutien, en fonction du projet auquel ils sont affect\u00e9s.\"<\/p>\n\n\n\n

Nash a 11 ans d'exp\u00e9rience chez Ipsen et s'assure que les bons outils sont dans les mains des bons techniciens de service \u00e0 chaque appel de service. Elle dirige une \u00e9quipe qui comprend trois administrateurs de service qui ont \u00e9t\u00e9 ajout\u00e9s pour g\u00e9rer le nombre croissant de techniciens de service sur le terrain d'Ipsen.<\/p>\n\n\n\n

Mme Nash et son \u00e9quipe veillent \u00e0 ce que les appels soient pris en compte et \u00e0 ce que chaque question ou besoin soit trait\u00e9 dans les meilleurs d\u00e9lais. \"Nous sommes constamment \u00e0 la recherche de moyens pour offrir davantage de services \u00e0 nos ing\u00e9nieurs de terrain et \u00e0 nos clients.<\/p>\n\n\n\n

A tout moment de la journ\u00e9e, le service administratif peut \u00eatre en train de traiter les salaires ou les d\u00e9penses, de s'occuper de la facturation des clients, de suivre les exp\u00e9ditions de pi\u00e8ces, ou de r\u00e9pondre aux questions des clients d'Ipsen ou des directeurs de service r\u00e9gionaux.<\/p>\n\n\n\n

\"Nous sommes en mesure d'apporter notre aide dans divers domaines tels que la saisie des donn\u00e9es de suivi de la main-d'\u0153uvre, l'\u00e9laboration de devis pour les services, l'examen et le suivi des commandes de pi\u00e8ces. Notre \u00e9quipe aidera \u00e9galement nos techniciens \u00e0 obtenir un soutien technique et toute information relative \u00e0 la garantie ou \u00e0 la reprise\", a not\u00e9 M. Nash. \"Collaborer avec l'exceptionnelle \u00e9quipe de support technique d'Ipsen nous permet de fournir des services suppl\u00e9mentaires essentiels et opportuns\", a-t-elle ajout\u00e9.<\/p>\n\n\n\n

L'\u00e9quipe administrative de Cherry Valley, dans l'Illinois, ainsi qu'un responsable des services sur le terrain et six responsables r\u00e9gionaux, sont tous essentiels \u00e0 la r\u00e9ussite des ing\u00e9nieurs des services sur le terrain. <\/p>\n\n\n\n

Une \u00e9quipe de support technique interne compos\u00e9e de deux personnes fournit \u00e9galement aux ing\u00e9nieurs de service sur le terrain des informations techniques approfondies, des strat\u00e9gies d'ing\u00e9nierie et de r\u00e9paration, ainsi que des ann\u00e9es d'exp\u00e9rience pour les FSE qui pourraient \u00eatre d\u00e9concert\u00e9s par des cas rares, des \u00e9quipements non standard ou des modifications sur le march\u00e9 secondaire. \"Notre \u00e9quipe a la capacit\u00e9 de travailler avec tous les d\u00e9partements d'Ipsen afin de fournir un guichet unique pour l'assistance technique\", explique M. Nash.<\/p>\n<\/div>\n\n\n\n

\n
\"Jennifer
Jennifer Nash, responsable de l'administration des services d'Ipsen<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n

Recrutement et int\u00e9gration des techniciens de terrain<\/h3>\n\n\n\n
\n
\n

\"Nous savons que le monde des fourneaux est une niche, un secteur unique et qu'il requiert un certain ensemble de comp\u00e9tences\", a expliqu\u00e9 le pr\u00e9sident de la Commission europ\u00e9enne. John Dykstra, directeur g\u00e9n\u00e9ral des services d'Ipsen.<\/strong> \"Nous recherchons des personnes qui ont de l'exp\u00e9rience dans les syst\u00e8mes m\u00e9caniques et \u00e9lectriques. Des personnes qui ont travaill\u00e9 sur des biens d'\u00e9quipement importants. Ces fours sont des \u00e9quipements complexes qui requi\u00e8rent la capacit\u00e9 de r\u00e9fl\u00e9chir \u00e0 des sc\u00e9narios complexes\".<\/p>\n\n\n\n

\"Pour r\u00e9ussir, les ing\u00e9nieurs de terrain doivent \u00eatre polyvalents\", ajoute-t-il. Cavan Cardenas, responsable de la formation technique chez Ipsen.<\/strong> \"Le m\u00e9tier d'ing\u00e9nieur de maintenance sur le terrain d'Ipsen fait appel \u00e0 des comp\u00e9tences vari\u00e9es. En travaillant sur un four, les techniciens seront confront\u00e9s \u00e0 la plomberie, \u00e0 l'\u00e9lectricit\u00e9, aux logiciels, \u00e0 l'entretien r\u00e9gulier et \u00e0 certains d\u00e9fis d'ing\u00e9nierie pendant le d\u00e9pannage\".<\/p>\n\n\n\n

Le premier signe de r\u00e9ussite d'un candidat ? \"Une bonne attitude\", a r\u00e9pondu M. Cardenas. \"Une approche positive du travail, ax\u00e9e sur la r\u00e9solution des probl\u00e8mes, doit \u00eatre l'un des principaux atouts du candidat.<\/p>\n\n\n\n

Les candidats recevront les outils et la formation n\u00e9cessaires pour gagner en confiance en tant qu'ing\u00e9nieur de service sur le terrain d'Ipsen, \u00e0 la fois par l'apprentissage en classe et par le soutien d'ing\u00e9nieurs de service sur le terrain exp\u00e9riment\u00e9s. \"Nous commen\u00e7ons \u00e0 travailler avec nos nouveaux employ\u00e9s sur des projets de maintenance pr\u00e9ventive. Nous commen\u00e7ons \u00e0 travailler avec nos nouveaux employ\u00e9s sur des projets de maintenance pr\u00e9ventive, des programmes de base tels que le remplacement des pompes ou la vidange des pompes, le changement des \u00e9l\u00e9ments et des joints, et le d\u00e9pannage collaboratif au cours des trois \u00e0 six premiers mois de leur carri\u00e8re\", explique Dykstra. \"Les candidats seront \u00e9galement invit\u00e9s \u00e0 participer \u00e0 des projets de maintenance pr\u00e9ventive. Ipsen U<\/a>Les nouveaux techniciens de service sont invit\u00e9s \u00e0 participer \u00e0 notre programme de formation intensive de trois jours. Les nouveaux techniciens de service qui sont prometteurs \u00e0 long terme seront ensuite invit\u00e9s \u00e0 participer \u00e0 notre programme Ipsen Field Service Academy qui s'\u00e9tend sur six mois\".<\/p>\n\n\n\n

L'Ipsen Field Service Academy permet de nouer des liens avec d'autres ing\u00e9nieurs de terrain, tout en \u00e9tudiant les m\u00e9thodes de travail d'Ipsen. fours sous vide<\/a> lors de l'assemblage, des tests de contr\u00f4le de la qualit\u00e9 et apr\u00e8s la production.<\/p>\n<\/div>\n\n\n\n

\n
\"John
John Dykstra, directeur des services d'Ipsen<\/figcaption><\/figure>\n\n\n\n
\"Cavan
Cavan Cardenas, responsable de la formation technique d'Ipsen<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n
\n
\n
\"Anthony
Anthony Tapia effectue un contr\u00f4le de l'uniformit\u00e9 de la temp\u00e9rature sur le four \u00e0 vide d'un client.<\/figcaption><\/figure>\n<\/div>\n\n\n\n
\n
\"Ipsen's
La promotion 2025 de l'Acad\u00e9mie du service ext\u00e9rieur d'Ipsen<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n

Ind\u00e9pendance entrepreneuriale<\/h3>\n\n\n\n

\"Il s'agit d'un r\u00f4le d'entrepreneur\", a expliqu\u00e9 M. Cardenas. \"Ce travail offre une grande libert\u00e9, mais il s'accompagne d'un engagement. Les appels de service ne sont pas limit\u00e9s \u00e0 la p\u00e9riode 8h-17h, et il n'est pas rare que les Field Service Engineers d'Ipsen travaillent le week-end\".<\/p>\n\n\n\n

\"Les techniciens de terrain d'Ipsen peuvent vivre des exp\u00e9riences tr\u00e8s diff\u00e9rentes au cours d'une journ\u00e9e sur le terrain\", a ajout\u00e9 M. Dykstra. \"Certains peuvent passer des semaines, voire des mois avec le m\u00eame client, tandis que d'autres peuvent visiter plusieurs sites en une semaine. Les circonstances sont d\u00e9termin\u00e9es par la nature du travail\".<\/p>\n\n\n\n

\"Je suis tr\u00e8s fier de l'\u00e9quipe du service ext\u00e9rieur d'Ipsen\", poursuit M. Dykstra. \"Les techniciens sont solidaires, ont de tr\u00e8s bonnes comp\u00e9tences techniques et sont pr\u00eats \u00e0 se surpasser pour assurer le succ\u00e8s de nos clients.\"<\/p>\n\n\n\n

\"L'une des choses dont je suis le plus fier, ajoute M. Dykstra, c'est la long\u00e9vit\u00e9 des techniciens de notre \u00e9quipe. L'anciennet\u00e9 moyenne d'un Field Service Engineer d'Ipsen est de plus de 6 ans, avec une \u00e9quipe qui repr\u00e9sente plus de 225 ans d'exp\u00e9rience combin\u00e9e. Plusieurs FSE actuels ont plus de dix ans d'exp\u00e9rience sur le terrain, et nos trois techniciens les plus anciens font partie de l'\u00e9quipe Ipsen depuis plus de 30 ans chacun.<\/p>\n\n\n\n

\n\n\n\n
\n

\"Ipsen a investi dans la r\u00e9ussite de nos FSE par le biais de formations, d'\u00e9quipements sp\u00e9cialis\u00e9s et d'un solide syst\u00e8me de soutien. C'est notre fa\u00e7on de donner \u00e0 notre \u00e9quipe d'ESF le meilleur chemin possible pour r\u00e9ussir leur carri\u00e8re.\"<\/p>\n\n\n\n

- John Dykstra, Directeur des services d'Ipsen<\/p>\n<\/blockquote>\n\n\n\n

\n\n\n\n

Avec nos sites en Allemagne, en Inde, en Chine et au Japon, Ipsen compte plus de 120 techniciens de service sp\u00e9cialis\u00e9s dans le monde entier. Si vous \u00eates int\u00e9ress\u00e9 par une carri\u00e8re dans le service ext\u00e9rieur d'Ipsen, consultez nos offres d'emploi sur notre site Web. page carri\u00e8res<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"

Indon\u00e9sie. Idaho. Japon. Wisconsin. Angleterre. Pennsylvanie. Singapour. Texas. Allemagne. Rhode Island. \u00c0 n'importe quel moment, dans n'importe quelle communaut\u00e9 industrielle du monde, vous \u00eates susceptible de trouver un Ipsen Field<\/p>","protected":false},"author":7,"featured_media":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"_tec_requires_first_save":true,"_searchwp_excluded":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","_ecp_custom_2":"","footnotes":""},"categories":[558,220],"tags":[],"class_list":["post-12561","knowledge-center","type-knowledge-center","status-publish","hentry","category-blog-post","category-meet-our-team"],"acf":[],"yoast_head":"\nOn the Road \u2013 The Ipsen Field Service Engineer Experience - Ipsen Global<\/title>\n<meta name=\"description\" content=\"Discover the global journeys and technical expertise of Ipsen\u2019s Field Service Engineers keeping furnaces running worldwide.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ipsenglobal.com\/fr\/knowledge-center\/on-the-road-the-ipsen-field-service-engineer-experience\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"On the Road \u2013 The Ipsen Field Service Engineer Experience - Ipsen Global\" \/>\n<meta property=\"og:description\" content=\"Discover the global journeys and technical expertise of Ipsen\u2019s Field Service Engineers keeping furnaces running worldwide.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ipsenglobal.com\/fr\/knowledge-center\/on-the-road-the-ipsen-field-service-engineer-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Ipsen Global\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/IpsenUSA\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-11T17:47:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2025\/09\/Warren-H-Headshot-scaled.avif\" \/>\n\t<meta property=\"og:image:width\" content=\"1828\" \/>\n\t<meta property=\"og:image:height\" content=\"2560\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ipsenusa\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"TechArticle\",\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/on-the-road-the-ipsen-field-service-engineer-experience\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/on-the-road-the-ipsen-field-service-engineer-experience\\\/\"},\"author\":{\"name\":\"Courtney Kerch\",\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#\\\/schema\\\/person\\\/8fb2c2ce715f8b2c86dd1ab9f3021543\"},\"headline\":\"On the Road \u2013 The Ipsen Field Service Engineer Experience\",\"datePublished\":\"2025-09-17T19:52:24+00:00\",\"dateModified\":\"2026-03-11T17:47:49+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/on-the-road-the-ipsen-field-service-engineer-experience\\\/\"},\"wordCount\":1370,\"publisher\":{\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/on-the-road-the-ipsen-field-service-engineer-experience\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ipsenglobal.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/Warren-H-Headshot-731x1024.avif\",\"articleSection\":[\"Blog Post\",\"Meet our Team\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/on-the-road-the-ipsen-field-service-engineer-experience\\\/\",\"url\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/on-the-road-the-ipsen-field-service-engineer-experience\\\/\",\"name\":\"On the Road \u2013 The Ipsen Field Service Engineer Experience - Ipsen Global\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/on-the-road-the-ipsen-field-service-engineer-experience\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/on-the-road-the-ipsen-field-service-engineer-experience\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ipsenglobal.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/Warren-H-Headshot-731x1024.avif\",\"datePublished\":\"2025-09-17T19:52:24+00:00\",\"dateModified\":\"2026-03-11T17:47:49+00:00\",\"description\":\"Discover the global journeys and technical expertise of Ipsen\u2019s Field Service Engineers keeping furnaces running worldwide.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/on-the-road-the-ipsen-field-service-engineer-experience\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/on-the-road-the-ipsen-field-service-engineer-experience\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/on-the-road-the-ipsen-field-service-engineer-experience\\\/#primaryimage\",\"url\":\"https:\\\/\\\/ipsenglobal.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/Warren-H-Headshot-731x1024.avif\",\"contentUrl\":\"https:\\\/\\\/ipsenglobal.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/Warren-H-Headshot-731x1024.avif\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ipsenglobal.com\\\/knowledge-center\\\/on-the-road-the-ipsen-field-service-engineer-experience\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/ipsenglobal.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Knowledge Center\",\"item\":\"https:\\\/\\\/dipsen.wpengine.com\\\/knowledge-center\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"On the Road \u2013 The Ipsen Field Service Engineer Experience\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#website\",\"url\":\"https:\\\/\\\/dipsen.wpengine.com\\\/\",\"name\":\"Ipsen Global\",\"description\":\"Strengthening Innovation Worldwide\",\"publisher\":{\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/dipsen.wpengine.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#organization\",\"name\":\"Ipsen\",\"url\":\"https:\\\/\\\/dipsen.wpengine.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/ipsenglobal.com\\\/wp-content\\\/uploads\\\/2022\\\/10\\\/Ipsen-Pantone186C_Large_W_White.jpg\",\"contentUrl\":\"https:\\\/\\\/ipsenglobal.com\\\/wp-content\\\/uploads\\\/2022\\\/10\\\/Ipsen-Pantone186C_Large_W_White.jpg\",\"width\":1090,\"height\":545,\"caption\":\"Ipsen\"},\"image\":{\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/IpsenUSA\",\"https:\\\/\\\/x.com\\\/ipsenusa\",\"https:\\\/\\\/www.instagram.com\\\/ipsenusa\\\/\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/ipsenvideos\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/dipsen.wpengine.com\\\/#\\\/schema\\\/person\\\/8fb2c2ce715f8b2c86dd1ab9f3021543\",\"name\":\"Courtney Kerch\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/046e31caea38a69059edfb28090efb5f0af1696fd41381c07821ac786e7ff9c9?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/046e31caea38a69059edfb28090efb5f0af1696fd41381c07821ac786e7ff9c9?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/046e31caea38a69059edfb28090efb5f0af1696fd41381c07821ac786e7ff9c9?s=96&d=mm&r=g\",\"caption\":\"Courtney Kerch\"},\"url\":\"https:\\\/\\\/ipsenglobal.com\\\/fr\\\/author\\\/ckerch\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Sur la route - L'exp\u00e9rience du Field Service Engineer d'Ipsen - Ipsen Global","description":"D\u00e9couvrez les voyages et l'expertise technique des ing\u00e9nieurs d'Ipsen qui assurent le fonctionnement des fours dans le monde entier.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ipsenglobal.com\/fr\/knowledge-center\/on-the-road-the-ipsen-field-service-engineer-experience\/","og_locale":"fr_FR","og_type":"article","og_title":"On the Road \u2013 The Ipsen Field Service Engineer Experience - Ipsen Global","og_description":"Discover the global journeys and technical expertise of Ipsen\u2019s Field Service Engineers keeping furnaces running worldwide.","og_url":"https:\/\/ipsenglobal.com\/fr\/knowledge-center\/on-the-road-the-ipsen-field-service-engineer-experience\/","og_site_name":"Ipsen Global","article_publisher":"https:\/\/www.facebook.com\/IpsenUSA","article_modified_time":"2026-03-11T17:47:49+00:00","og_image":[{"width":1828,"height":2560,"url":"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2025\/09\/Warren-H-Headshot-scaled.avif","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@ipsenusa","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"TechArticle","@id":"https:\/\/ipsenglobal.com\/knowledge-center\/on-the-road-the-ipsen-field-service-engineer-experience\/#article","isPartOf":{"@id":"https:\/\/ipsenglobal.com\/knowledge-center\/on-the-road-the-ipsen-field-service-engineer-experience\/"},"author":{"name":"Courtney Kerch","@id":"https:\/\/dipsen.wpengine.com\/#\/schema\/person\/8fb2c2ce715f8b2c86dd1ab9f3021543"},"headline":"On the Road \u2013 The Ipsen Field Service Engineer Experience","datePublished":"2025-09-17T19:52:24+00:00","dateModified":"2026-03-11T17:47:49+00:00","mainEntityOfPage":{"@id":"https:\/\/ipsenglobal.com\/knowledge-center\/on-the-road-the-ipsen-field-service-engineer-experience\/"},"wordCount":1370,"publisher":{"@id":"https:\/\/dipsen.wpengine.com\/#organization"},"image":{"@id":"https:\/\/ipsenglobal.com\/knowledge-center\/on-the-road-the-ipsen-field-service-engineer-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2025\/09\/Warren-H-Headshot-731x1024.avif","articleSection":["Blog Post","Meet our Team"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/ipsenglobal.com\/knowledge-center\/on-the-road-the-ipsen-field-service-engineer-experience\/","url":"https:\/\/ipsenglobal.com\/knowledge-center\/on-the-road-the-ipsen-field-service-engineer-experience\/","name":"Sur la route - L'exp\u00e9rience du Field Service Engineer d'Ipsen - Ipsen Global","isPartOf":{"@id":"https:\/\/dipsen.wpengine.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ipsenglobal.com\/knowledge-center\/on-the-road-the-ipsen-field-service-engineer-experience\/#primaryimage"},"image":{"@id":"https:\/\/ipsenglobal.com\/knowledge-center\/on-the-road-the-ipsen-field-service-engineer-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2025\/09\/Warren-H-Headshot-731x1024.avif","datePublished":"2025-09-17T19:52:24+00:00","dateModified":"2026-03-11T17:47:49+00:00","description":"D\u00e9couvrez les voyages et l'expertise technique des ing\u00e9nieurs d'Ipsen qui assurent le fonctionnement des fours dans le monde entier.","breadcrumb":{"@id":"https:\/\/ipsenglobal.com\/knowledge-center\/on-the-road-the-ipsen-field-service-engineer-experience\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ipsenglobal.com\/knowledge-center\/on-the-road-the-ipsen-field-service-engineer-experience\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/ipsenglobal.com\/knowledge-center\/on-the-road-the-ipsen-field-service-engineer-experience\/#primaryimage","url":"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2025\/09\/Warren-H-Headshot-731x1024.avif","contentUrl":"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2025\/09\/Warren-H-Headshot-731x1024.avif"},{"@type":"BreadcrumbList","@id":"https:\/\/ipsenglobal.com\/knowledge-center\/on-the-road-the-ipsen-field-service-engineer-experience\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ipsenglobal.com\/"},{"@type":"ListItem","position":2,"name":"Knowledge Center","item":"https:\/\/dipsen.wpengine.com\/knowledge-center\/"},{"@type":"ListItem","position":3,"name":"On the Road \u2013 The Ipsen Field Service Engineer Experience"}]},{"@type":"WebSite","@id":"https:\/\/dipsen.wpengine.com\/#website","url":"https:\/\/dipsen.wpengine.com\/","name":"Ipsen Global","description":"Renforcer l'innovation dans le monde","publisher":{"@id":"https:\/\/dipsen.wpengine.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/dipsen.wpengine.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/dipsen.wpengine.com\/#organization","name":"Ipsen","url":"https:\/\/dipsen.wpengine.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/dipsen.wpengine.com\/#\/schema\/logo\/image\/","url":"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2022\/10\/Ipsen-Pantone186C_Large_W_White.jpg","contentUrl":"https:\/\/ipsenglobal.com\/wp-content\/uploads\/2022\/10\/Ipsen-Pantone186C_Large_W_White.jpg","width":1090,"height":545,"caption":"Ipsen"},"image":{"@id":"https:\/\/dipsen.wpengine.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/IpsenUSA","https:\/\/x.com\/ipsenusa","https:\/\/www.instagram.com\/ipsenusa\/","https:\/\/www.youtube.com\/user\/ipsenvideos"]},{"@type":"Person","@id":"https:\/\/dipsen.wpengine.com\/#\/schema\/person\/8fb2c2ce715f8b2c86dd1ab9f3021543","name":"Courtney Kerch","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/046e31caea38a69059edfb28090efb5f0af1696fd41381c07821ac786e7ff9c9?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/046e31caea38a69059edfb28090efb5f0af1696fd41381c07821ac786e7ff9c9?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/046e31caea38a69059edfb28090efb5f0af1696fd41381c07821ac786e7ff9c9?s=96&d=mm&r=g","caption":"Courtney Kerch"},"url":"https:\/\/ipsenglobal.com\/fr\/author\/ckerch\/"}]}},"taxonomy_info":{"category":[{"value":558,"label":"Blog Post"},{"value":220,"label":"Meet our Team"}]},"featured_image_src_large":false,"author_info":{"display_name":"Courtney Kerch","author_link":"https:\/\/ipsenglobal.com\/fr\/author\/ckerch\/"},"comment_info":"","_links":{"self":[{"href":"https:\/\/ipsenglobal.com\/fr\/wp-json\/wp\/v2\/knowledge-center\/12561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ipsenglobal.com\/fr\/wp-json\/wp\/v2\/knowledge-center"}],"about":[{"href":"https:\/\/ipsenglobal.com\/fr\/wp-json\/wp\/v2\/types\/knowledge-center"}],"author":[{"embeddable":true,"href":"https:\/\/ipsenglobal.com\/fr\/wp-json\/wp\/v2\/users\/7"}],"version-history":[{"count":19,"href":"https:\/\/ipsenglobal.com\/fr\/wp-json\/wp\/v2\/knowledge-center\/12561\/revisions"}],"predecessor-version":[{"id":14246,"href":"https:\/\/ipsenglobal.com\/fr\/wp-json\/wp\/v2\/knowledge-center\/12561\/revisions\/14246"}],"wp:attachment":[{"href":"https:\/\/ipsenglobal.com\/fr\/wp-json\/wp\/v2\/media?parent=12561"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ipsenglobal.com\/fr\/wp-json\/wp\/v2\/categories?post=12561"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ipsenglobal.com\/fr\/wp-json\/wp\/v2\/tags?post=12561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}