{"id":8541,"date":"2024-08-05T18:08:15","date_gmt":"2024-08-05T18:08:15","guid":{"rendered":"https:\/\/ipsenglobal.com\/?post_type=knowledge-center&p=8541"},"modified":"2025-03-20T15:42:46","modified_gmt":"2025-03-20T15:42:46","slug":"customer-profile-general-heat-treating","status":"publish","type":"knowledge-center","link":"https:\/\/ipsenglobal.com\/fr\/knowledge-center\/customer-profile-general-heat-treating\/","title":{"rendered":"Profil du client - Traitement thermique g\u00e9n\u00e9ral"},"content":{"rendered":"

\"Quid Aere Perennius ?\"<\/em> demande la devise de Waterbury, Connecticut. \"Qu'est-ce qui est plus durable que l'airain ?<\/em><\/p>\n\n\n\n

La m\u00e9tallurgie a \u00e9t\u00e9 l'\u00e9l\u00e9ment vital de Waterbury, connue famili\u00e8rement sous le nom de \"ville de laiton\". Dans les ann\u00e9es 20th<\/sup> si\u00e8cle, Waterbury est devenu le principal centre de fabrication de pi\u00e8ces de laiton coul\u00e9es et finies aux \u00c9tats-Unis, et le si\u00e8ge de la Waterbury Clock Company, mieux connue aujourd'hui sous le nom de Timex.<\/p>\n\n\n\n

Depuis 1956, General Heat Treating et la famille Maknis sont \u00e0 l'avant-garde de l'industrie du traitement thermique dans cette ville c\u00e9l\u00e8bre pour sa m\u00e9tallurgie. Un grand nombre d'outils, de matrices et de cames utilis\u00e9s dans le traitement du laiton de Waterbury au fil des ans ont \u00e9t\u00e9 trait\u00e9s thermiquement dans leurs installations.<\/p>\n\n\n\n

Dans les ann\u00e9es 50 et au d\u00e9but des ann\u00e9es 60, le fondateur Walter A. Maknis a cr\u00e9\u00e9 General Heat Treating dans un garage, en exploitant des fours \u00e0 bain de sel pour servir les fabricants d'outils et de matrices de toute la r\u00e9gion. L'\u00e9pouse de Walter, Elizabeth, s'occupait de la paperasserie, de la facturation et de l'\u00e9tablissement des factures, le tout \u00e0 partir de leur domicile.<\/p>\n\n\n\n

Au fur et \u00e0 mesure que son entreprise se d\u00e9veloppe, Walter quitte son petit atelier et construit son propre b\u00e2timent en 1967, \u00e9largissant sa surface au fur et \u00e0 mesure de l'augmentation de la demande de ses services. Par la suite, General Heat Treating s'est install\u00e9 dans ses locaux de 10 000 pieds carr\u00e9s sur Fulkerson Drive, d\u00e9veloppant ses capacit\u00e9s de traitement et augmentant la surface de ses bureaux dans les ann\u00e9es 1980 afin de r\u00e9pondre \u00e0 la demande croissante de ses services.<\/p>\n\n\n\n

Succession et succ\u00e8s<\/h3>\n\n\n\n

Le fils de Walter, Larry Maknis, a officiellement rejoint l'entreprise en 1974 apr\u00e8s avoir \u00e9tudi\u00e9 la m\u00e9tallurgie et la fabrication d'outils et de matrices en tant qu'apprenti, en effectuant ses 8 000 heures de travail sur les outils et les matrices sur l'insistance de Walter. \"\u00c0 un moment donn\u00e9, mon p\u00e8re craignait que je ne le quitte parce que j'aimais tellement le travail avec les outils et les matrices\", se souvient Larry.<\/p>\n\n\n\n

En 1977, Larry est devenu directeur de l'usine, puis en 1983, lorsque Walter a pris sa retraite, Larry a pris la pr\u00e9sidence de l'entreprise.<\/p>\n\n\n\n

Comme son p\u00e8re avant lui, Larry s'est tourn\u00e9 vers sa famille pour g\u00e9rer le travail de bureau. Tracey Maknis, l'\u00e9pouse de Larry, est devenue vice-pr\u00e9sidente de l'entreprise et a modernis\u00e9 les syst\u00e8mes de bureau, de facturation et d'informatique. Tracey a \u00e9t\u00e9 charg\u00e9e d'augmenter le personnel de bureau pour r\u00e9pondre aux exigences d'une industrie qui recherche de plus en plus une documentation d\u00e9taill\u00e9e des processus pour chaque pi\u00e8ce. Parmi le personnel de bureau qui a contribu\u00e9 \u00e0 r\u00e9pondre aux exigences croissantes de l'entreprise, Tracey a fait appel \u00e0 sa m\u00e8re, Penny Kali, pour rejoindre le service de facturation.<\/p>\n\n\n\n

\"Aujourd'hui, nous travaillons avec 200 clients et traitons 50 \u00e0 60 dossiers par jour, la plupart n\u00e9cessitant des documents ISO\", explique Larry. \"Tracey a fait un travail fantastique en nous pr\u00e9parant \u00e0 la r\u00e9ussite.<\/p>\n\n\n\n

Le passage aux fours \u00e0 vide<\/h3>\n\n\n\n
\n
\n
\"\"
Four \u00e0 vide remis \u00e0 neuf, mod\u00e8le Abar ancien<\/figcaption><\/figure>\n<\/div>\n\n\n\n
\n
\"Ipsen
Four \u00e0 vide TinyTurbo mod\u00e8le H2424<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n

Un changement majeur dans la m\u00e9thodologie du traitement thermique s'est produit dans les ann\u00e9es 1980, lorsque les autorit\u00e9s r\u00e9glementaires ont commenc\u00e9 \u00e0 examiner de pr\u00e8s les industries qui utilisaient des produits chimiques hautement toxiques, comme ceux que l'on trouve dans les fours \u00e0 bain de sel. \"Nous utilisions des sels de nitruration, des sels de cyanure, du chlorure de baryum, nous noircissions les pi\u00e8ces et les trempions dans l'eau. Nous utilisions ces produits chimiques, mais nous \u00e9tions toujours tr\u00e8s prudents avec eux\", explique Larry. \"Apr\u00e8s des ann\u00e9es de tests effectu\u00e9s par le DEEP (Department of Energy and Environmental Protection) sur le b\u00e9ton, la terre et l'eau, nous avons re\u00e7u un certificat de bonne sant\u00e9, mais nous savions aussi que nous devions modifier nos proc\u00e9d\u00e9s pour \u00e9viter de futurs probl\u00e8mes environnementaux. Nous devions passer \u00e0 l'aspirateur\".<\/p>\n\n\n\n

Larry Maknis a achet\u00e9 son premier four \u00e0 vide en 1986. Le four avait d\u00e9j\u00e0 25 ans et Larry a consacr\u00e9 son temps \u00e0 reconstruire la machine afin de comprendre le fonctionnement du syst\u00e8me de four sous vide. \"Une fois qu'il a \u00e9t\u00e9 op\u00e9rationnel, j'ai pu acheter mon deuxi\u00e8me four quatre ans plus tard. <\/p>\n\n\n\n

Au cours des 20 ann\u00e9es suivantes, General Heat Treating a investi dans quatre nouveaux fours Ipsen, a fait r\u00e9nover les deux premiers et a finalement remplac\u00e9 les fours les plus anciens par deux nouveaux fours Ipsen. Ipsen TITAN H2s<\/strong> dans les ann\u00e9es 2010.<\/p>\n\n\n\n

\n
\n
\"Ipsen
TITAN<\/a> Four \u00e0 vide H2<\/figcaption><\/figure>\n<\/div>\n\n\n\n
\n
\"pair
Fours sous vide TurboTreater mod\u00e8le H3636<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n
\n

\"Le four \u00e0 vide nous a ouvert un tout nouveau march\u00e9 et nous a aid\u00e9s \u00e0 \u00e9liminer les produits chimiques dangereux de nos installations.<\/p>\nLarry Maknis, pr\u00e9sident de General Heat Treating<\/cite><\/blockquote>\n\n\n\n

Lorsqu'il parle de l'investissement de l'entreprise dans les fours Ipsen, Larry n'h\u00e9site pas \u00e0 souligner qu'il a toujours \u00e9t\u00e9 impressionn\u00e9 par la qualit\u00e9 des fours fournis par Ipsen. \"Je n'ai jamais eu de probl\u00e8me avec une chaudi\u00e8re Ipsen. L'entretien est tr\u00e8s important pour nous, et nous nous chargeons nous-m\u00eames d'une grande partie de l'entretien de ces chaudi\u00e8res\", explique Larry. \"Les fours Ipsen sont faciles \u00e0 utiliser et \u00e0 entretenir, et je n'ai jamais eu de probl\u00e8me avec leur qualit\u00e9.<\/p>\n\n\n\n

Le maintien de machines bien entretenues et d'une \u00e9quipe d'op\u00e9rateurs exp\u00e9riment\u00e9s est un \u00e9l\u00e9ment important de la strat\u00e9gie commerciale de General Heat Treating. \"Les trois principaux facteurs qui nous attirent sont le maintien d'une qualit\u00e9 de travail \u00e9lev\u00e9e, une livraison r\u00e9guli\u00e8re dans les d\u00e9lais et un excellent service \u00e0 la client\u00e8le.<\/p>\n\n\n\n

La nouvelle g\u00e9n\u00e9ration<\/h3>\n\n\n\n

Aujourd'hui, Larry Maknis s'efforce de maintenir la grande r\u00e9putation de l'entreprise familiale cr\u00e9\u00e9e par son p\u00e8re en 1956. Et comme son p\u00e8re, Larry a plac\u00e9 l'entreprise familiale sous le signe de la long\u00e9vit\u00e9 et de la r\u00e9ussite.<\/p>\n\n\n\n

Tracey, l'\u00e9pouse de Larry, et leurs deux enfants continuent de jouer un r\u00f4le important dans la direction de l'entreprise. Alors que l'entreprise pr\u00e9pare la prochaine g\u00e9n\u00e9ration \u00e0 la r\u00e9ussite, Tracey a pris du recul en assumant le r\u00f4le de tr\u00e9sori\u00e8re, tandis que sa fille Melissa Maknis s'est impos\u00e9e en tant que vice-pr\u00e9sidente et responsable du contr\u00f4le de la qualit\u00e9 de l'entreprise. Son fils Mitchell Maknis a repris son r\u00f4le de secr\u00e9taire.<\/p>\n\n\n\n

Pour Larry, la planification de la prochaine g\u00e9n\u00e9ration est essentielle pour les clients qui comptent sur son entreprise pour le travail qu'ils effectuent. \"Une entreprise locale qui poss\u00e8de 100 machines et qui compte sur notre soci\u00e9t\u00e9 pour ses outils et ses matrices est venue me voir pour s'enqu\u00e9rir de notre avenir. J'ai pu leur dire en toute confiance que nous \u00e9tions l\u00e0 pour le long terme. Nous n'irons nulle part.\"<\/p>\n\n\n\n

\n\n\n\n

Pour plus d'informations sur General Heat Treating, visitez son site web \u00e0 l'adresse suivante www.generalheattreating.com<\/a>.<\/p>\n\n\n\n

Si vous \u00eates un client d'Ipsen et que vous souhaitez figurer dans notre prochain profil, veuillez envoyer un courriel \u00e0 l'adresse suivante News@IpsenUSA.com<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"

\"Quid Aere Perennius\", telle est la devise de la ville de Waterbury, dans le Connecticut. \"Qu'est-ce qui est plus durable que le laiton ? Le travail des m\u00e9taux a \u00e9t\u00e9 l'\u00e9l\u00e9ment vital de Waterbury, connue famili\u00e8rement sous le nom de \"ville du laiton\". Dans 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