Service HUB 9

The Service HUB is here to provide the best possible customer experience for YOU.

The core objective of the Service HUB is to deliver faster response times and higher-quality service by building customer relationships and quickly identifying the best solutions for your unique needs.

What being in the HUB means for you:

• Dedicated point of contact and service team
• Quicker response times (less than 24 hours)
• Maximized production with minimal downtime
• Early identification of potential issues
• Access to advanced service offerings

Services offered by the HUB include, but are not limited to:

• Troubleshooting and repair
• Annual preventative maintenance and evaluations
• Training on furnace operations
• Instrument calibration
• SAT & uniformity testing
• Support with spare parts ordering

HUB members also have exclusive access to the Ipsen Plus premium service program. Download the Ipsen Plus Brochure to learn more.

Interested in more information on the new service offerings or the HUB?
Reach out to your dedicated service team!

Service HUB Team

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