Ipsen Digital Solutions
ICON is Ipsen’s next-generation furnace controls platform, built around the way operators actually run furnaces. Designed to simplify startup, improve cycle monitoring, guide alarm response, and automate process review, ICON transforms complex furnace operation into a more intuitive, connected experience. With real-time visibility into performance, health, and energy usage, ICON helps operators, maintenance teams, and managers make faster decisions with greater confidence.
Learn more about ICONPdMetrics is the industry’s smartest predictive maintenance IoT platform, providing comprehensive support for your heat-treating equipment. Using proprietary control algorithms and integrated sensors, PdMetrics continuously monitors furnace health to identify potential issues before they lead to unplanned downtime. Available as an option on new furnaces or as a retrofit for existing equipment, PdMetrics helps reduce energy consumption, prevent failures, avoid costly events, increase uptime and reliability, and minimize the need for frequent repairs.
Ipsen furnaces can be set up for connectivity to a Supervisory Control And Data Acquisition (SCADA) system to perform remote data gathering in real time; acquire, record, and process data; and, in some cases, supervise and control processes.
Ipsen uses TeamViewer for remote troubleshooting to access the furnace PC and software. Additionally, Ipsen can access the Programmable Logic Controller (PLC) through a VPN. This allows Ipsen’s Technical Support Team to modify or update software.
Ipsen Connect is our customer service portal that puts you in control of your information. Ipsen Connect allows you to request parts and service, view order history, access furnace documentation, and more. Additionally, the portal provides troubleshooting guides, online trainings, and answers to frequently asked questions.
Learn more about Ipsen ConnectIpsen Digital Practices
We believe that digital transformation is not just about adopting new technologies, but also about changing the way we work and think. We recognize that digital transformation is not a one-size-fits-all solution, so we take the time to understand your unique needs and goals. We work with you as a partner to develop customized solutions that will help you achieve your objectives. By embracing emerging technologies, fostering a culture of continuous learning, and leveraging data analytics, we aim to enhance the customer experience, streamline processes, and make data-driven decisions.