Cherry Valley, Illinois (February 27, 2024) – 2023 marked an important milestone for Ipsen as the company celebrated its 75th anniversary. In a year that commemorated the past, Ipsen also achieved several notable accomplishments, including record revenue and significant growth.
Soaring Aftermarket Sales Drive Record Revenue: Ipsen experienced exceptional performance in the aftermarket sector, achieving a 38% increase in replacement hot zone orders for both Ipsen and non-Ipsen furnaces compared to their previous record year. This surge in sales demonstrates Ipsen’s position as a trusted provider of aftermarket support for the vacuum furnace industry.
Key Achievements Highlight Operational Excellence:
- Global Reach: Ipsen shipped more than 50 vacuum furnaces to customers across 10 countries, showcasing their international presence and ability to cater to diverse customer needs.
- Production Expansion: To meet the growing demand, Ipsen strategically expanded their hot zone production capacity by repurposing the former Ipsen Ceramics facility. This expansion ensures efficient production and timely fulfillment of customer orders.
- Quality and Precision: Ipsen conducted over $1 million in calibration and temperature uniformity surveys, demonstrating their commitment to supporting their products with quality services.
- Accreditation for Excellence: Ipsen completed ISO/IEC 17025:2017 accreditation for pyrometry services, a testament to their adherence to the highest industry standards.
Investing in the Future: Recognizing the growing service needs of the industry, Ipsen made significant investments in its workforce by hiring over 60 new employees in 2023. Additionally, they established a dedicated team for recruiting and training Field Service Engineers, positioning themselves to further amplify their service presence in the years to come.
Ipsen’s 75th anniversary year was a resounding success, marked by record-breaking achievements, strategic expansion, and a commitment to quality and customer satisfaction. With a focus on continued growth and investment in its people, Ipsen is well-positioned for an even brighter future.