Digital Transformation Practices

We believe that digital transformation is not just about adopting new technologies, but also about changing the way we work and think. We recognize that digital transformation is not a one-size-fits-all solution, so we take the time to understand your unique needs and goals. We work with you as a partner to develop customized solutions that will help you achieve your objectives. By embracing emerging technologies, fostering a culture of continuous learning, and leveraging data analytics, we aim to enhance the customer experience, streamline processes, and make data-driven decisions.

What are the Benefits of Incorporating Digital Transformation Solutions into Your Operation?

  • Maximize Equipment Productivity
  • Optimize Processes
  • Improve Part Quality
  • Maintain a Skilled Workforce

Digital Transformation Solutions

PdMetrics is the industry’s smartest predictive maintenance IoT platform, offering comprehensive support for your heat-treating equipment. Using proprietary control algorithms and integrated sensors, PdMetrics monitors the health of your furnace to identify issues before they lead to downtime. PdMetrics is available as an option on new furnaces and as a retrofit for older furnaces.

PdMetrics helps you:
  • Reduce energy consumption
  • Prevent failures
  • Avoid high-cost events
  • Increase uptime and reliability
  • Reduce the need for frequent repair

Ipsen furnaces can be set up for connectivity to a Supervisory Control And Data Acquisition (SCADA) system to perform remote data gathering in real time; acquire, record, and process data; and, in some cases, supervise and control processes.

Ipsen uses TeamViewer for remote troubleshooting to access the furnace PC and software. Additionally, Ipsen can access the Programmable Logic Controller (PLC) through a VPN. This allows Ipsen’s Technical Support Team to modify or update software.

Ipsen Connect is our customer service portal that puts you in control of your information. Ipsen Connect allows you to request parts and service, view order history, access furnace documentation, and more. Additionally, the portal provides troubleshooting guides, online trainings, and answers to frequently asked questions. To request access to Ipsen Connect, please email ipsenconnect@ipsenusa.com.

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