Tom Sepaniak – Ipsen Software Engineer & Technical Support
Q: Our company is getting ready for the winter holiday shutdown. Is there any important process we should run at the end of the year on our vacuum furnace PC?
Happy Holidays! There’s always a lot going on at the end of the year, trying to hit year-end goals well ahead of the holidays.
As always, you should be making regular backups of your data – and you can follow our step-by-step instructions here.
VacuProf Users: Something that TITAN operators running VacuProf should do every year on Jan. 1 (or before the first production run of the new year) is stopping and restarting your SQL Server database.
SQL Server has a database size limit of 3 GB, and while most users may not reach the limit annually, users will encounter occasional “Database Size Exceeded” errors if the database reaches that limit. High-capacity operators may run into this issue sometimes before year end. Users that encounter the error should follow these instructions to save the old database and start a new one.
Regardless of whether you’ve reached your maximum database limit or not, SQL Server will generate a new database the first time it starts up in a given new year.
To restart your VacuProf and generate a new SQL database:
- Shut down your VoCClient by clicking the X in the upper right corner of the window.
- Then right click the orange icon and choose “Terminate VP4 Server” from the options.
- Wait 60 seconds.
- Click “Step 1: Start VoCServer” and wait another 60 seconds or so until the process is running.
- Click “Step 2: Start VoCClient”
CompuVac Users – CompuVac uses an Access-based database, which does not have the same size limitations as a SQL Server does, so a similar software shutdown isn’t necessary. If you find that your database is having other issues, contact your Ipsen Technical Support team to walk through any unexpected database messages you encounter.
