Why use Ipsen Connect?

Ipsen Connect is Your
Central Hub for:

Live Activities: Stay Updated in Real Time

  • View open orders, active quotes, planned maintenance, and scheduled service appointments at a glance.
  • Keep your operations informed and on track with live updates.

Convenient Part Management and Documentation

  • Seamlessly request parts in just a few clicks.
  • Easily view your order history for quick reorders.
  • Access all your furnace documentation in one place.

Knowledge Base: Empower Your Operations

  • Access troubleshooting guides, online training videos, and FAQs.
  • A valuable resource for night shift and training new employees.

Streamlined Service Requests

  • Effortlessly schedule maintenance, troubleshooting, or calibration appointments.
  • Quick access buttons on the homepage allow for immediate service requests.

What Customers Are Saying:

“It’s great to have all equipment information, service history, and documentation readily available in one central location.”


“Ipsen Connect has a user-friendly interface with all the information I need right on the homepage.”

“Being able to request quotes and track their progress through Ipsen Connect simplifies our work and provides greater transparency.”


“I like the self-service aspect of requesting parts and seeing previous orders. It’s much easier than searching through emails.”

“Ipsen Connect is a great tool for managing our maintenance activities. We can log tasks, track burnouts, and keep all documentation in one place.”


“The knowledge base and training resources will be very beneficial for onboarding new employees and troubleshooting issues.”