Ipsen Service HUBs
The service HUBs are here to provide the best possible customer experience for YOU.
The core objective of the service HUBs are to provide a quicker response time, with better quality of service by proactively building customer relationships and quickly finding the best solutions for each customer.
What being in the HUB means for you:
• Dedicated point of contact and service team
• Quicker response times – less than 24 hours
• Maximize production through minimal time and effort spent finding a solution
• Identify issues before they arise
• Advanced service offerings
Services offered by the HUB include, but are not limited to:
• Troubleshooting and repair
• Annual preventative maintenance and evaluations
• Training on furnace operations
• Instrument calibration
• SAT & Uniformity testing
• Support with spare parts
• And the new Ipsen Plus premium service level only available to HUB customers
Interested in more information on the
new service offerings or the HUB? Reach
out to your new dedicated service team!